problem importing/exporting outlook express to outlook

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• flagpole Posts: 44,641

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  15/03/13 - 17:48 #2

  goonerob wrote: »

  hi. In the process of transferring files from my dad's old xp machine to windows 7. When i try to import into outlook on the old machine so I can transfer them over to the windows 7 one it doesn't transfer all the inbox .Any ideas what I can do?

  
  well not really.
  
  is it possible that it doesn't have all the mails on the old computer?
  
  how are you transferring them?
  
  what is the mail provider?

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• Helmut10 Posts: 2,433

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  15/03/13 - 18:48 #3

  Outlook Express
  For a start, make sure you compact all folders before Exporting. This will clean them up and of course compact them. This should be done regularly with Outlook Express anyway.
  
  File > Work Offline. (so nothing happening whilst you compact).
  File > Folder > Compact All Folders.
  
  In Outlook Express check whether more than one Identity is being used.
  
  Not sure why you are bothering importing to Outlook first.
  
  See point 3 in this reference. Just copy over the Store folder from Outlook Express.
  
  The default is a hidden folder in Windows XP.
  
  http://windows.microsoft.com/en-gb/windows-vista/import-messages-into-windows-mail-from-outlook-express
  
  Whilst the above is for Windows Mail same applies to Windows Live mail as far as I remember.

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• [Deleted User] Posts: 346

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  16/03/13 - 04:36 #4

  the reason I wanted to go Outlook first on dad's machine is because as far as I know Outlook express does not work on Windows7 , so if I have them imported into Outlook on the old machine I can transfer that across

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• Helmut10 Posts: 2,433

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  16/03/13 - 06:14 #5

  No, you don't have to install Outlook Express on Windows 7, as you rightly say you can't.
  
  As I said, you only need the Store folder from Outlook Express, actually all the *.DBX files (Mails/Folders), and possibly the *.IAF files (Internet Account files) which will save entering those as well.
  
  Copy those to a CD/DVD/USB Key/NAS box, or whatever, then copy to a folder on the Windows 7 PC. Note the folder name.
  
  Then open up Windows Live Mail on the Windows 7 PC import from that folder you have noted.
  You can also import the Account details the same way.
  
  http://windows.microsoft.com/en-gb/windows-vista/import-messages-into-windows-mail-from-outlook-express
  
  It is still point 3 in the reference. Just substitute Windows 7 for Vista, and Windows Live Mail for Windows Mail.

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