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Just cancelled but some Freeview channels missing....

crunchiecrunchie Posts: 595
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in Sky #1
I recently cancelled my subscription and the Sky person told me that if I kept the card in the box I would get all the Freeview channels. But the channels Dave, Yesterday and Really are no longer viewable on the Skybox yet I can watch them fine on my TV's Freeview tuner. Is this right?

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    chenkschenks Posts: 13,231
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    #2
    Dave, Yesterday and Really are not "free" channels on DSAT, they are pay channels.

    you are confusing Freeview with free to view channels.
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    crunchiecrunchie Posts: 595
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    #3
    Thanks, I guess the lady on the phone told a porky then.
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    chenkschenks Posts: 13,231
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    #4
    crunchie wrote: »
    Thanks, I guess the lady on the phone told a porky then.

    no, i bet she didn't say "freeview".
    you assume when she said free channels that she meant freeview, that was your mistake.

    you do still get access to free channels once you un-subscribe, that does not mean you get the same channels as you would on freeview or any other platform though.
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    crunchiecrunchie Posts: 595
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    #5
    then you'd lose your bet because she definitely told me FreeVIEW not FreeSAT so it was Sky's mistake and not mine. But, hey, no big deal, I still have the TV's tuner for those missing 3 channels.
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    HeinzHeinz Posts: 7,210
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    #6
    crunchie wrote: »
    But the channels Dave, Yesterday and Really are no longer viewable on the Skybox yet I can watch them fine on my TV's Freeview tuner.
    Nothing lost then.
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    crunchiecrunchie Posts: 595
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    #7
    thanks guys for all your most helpful responses, have a nice evening
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    chenkschenks Posts: 13,231
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    #8
    crunchie wrote: »
    then you'd lose your bet because she definitely told me FreeVIEW not FreeSAT so it was Sky's mistake and not mine. But, hey, no big deal, I still have the TV's tuner for those missing 3 channels.

    i never mentioned "freesat'.
    was it you that mentioned freeview first? i suspect it was.

    again, you should not confuse freeview OR freesat, with DSAT via a sky box.
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    chenkschenks Posts: 13,231
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    #9
    crunchie wrote: »
    thanks guys for all your most helpful responses, have a nice evening

    you're welcome.
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