I think it must be a policy as they replaced my phone for free as well when I managed to smash my screen. I was surprised as I was expecting to fork out for repair. I wasn't insured either. Definitely check with Apple first, always worth a try.
Thanks, I'll call my nearest store, maybe we can do it over the phone. Worth a try!
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Thanks, I'll call my nearest store, maybe we can do it over the phone. Worth a try!