Sky+ box registered to another.
Anyone heard of this before, I knew the viewing card had to be paired with a specific box but having tried to get our new refurbished box paired and failed I read on the Sky forums that boxes are now registered to previous owners.
Anyone else bought a new old box and resolved it, had the Sky adviser send signals, take box details/serial number.
Anyone else bought a new old box and resolved it, had the Sky adviser send signals, take box details/serial number.
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I suggest that's untrue - I've never had any problems in that respect. I further suggest that they 'may' be a small number of boxes out there that are 'black listed' in some way - such as because they have been stolen, or are still within the first 12 months of an existing contract.
In what way did you 'fail' to get it paired, and if it's a 'refurbished' box, where did it come from?.
I gave my nephew my old HD box at the weekend and he had no problems pairing with his card.
I can forsee a time when SKY might "refuse" to pair a viewing card to a Thomson box.
When you rang to pair the box did they refuse to do it? - if not, then simply ring back and get them to do it again, it's quite common for the CS to mess it up.
As far as I can see you seem to be worrying about nothing?.
Yep. Happened to me too. I bought a 'brand new' box from amazon. When it arrived it appeared to be brand new. Fully boxed etc. When I tried to register it, SKY refused saying it was already under contract with another person.
Pretty sure the chap selling was party to a convoluted fraud where the signed up 'people' with sky contracts, sold the boxes and bumped the contract.
anyway I digress. I made 5 or 6 calls to sky hoping for a different outcome. No way could any of the operators pair my card with this box as it was in a live contract elsewhere. Seller refused refund. Had to make a claim under amazon promise regs. Still awaiting refund.
Send an e-mail to jeremy.darroch@bskyb.com
This is where I bought it from, nice box with the plastic film still on and company seems legit, pretty good deal. I'll give Sky a ring.