Samsung Smart TV and ITV Player
Stuart_h
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I have a Samsung Smart TV. ITV Player is installed but when I try and watch something I only ever get a black screen. It used to work fine. Im on the latest firmware and the latest app version :mad:
I have a Samsung Smart Blu-Ray player .... ITV Player isnt even available for that one :mad:
anyone else having ITV Player issues ???
I have a Samsung Smart Blu-Ray player .... ITV Player isnt even available for that one :mad:
anyone else having ITV Player issues ???
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Yes...... If I was you I would get the latest Sky+HD Box like me and then you can watch catch up tv with 4OD coming early next year.
At the momemt BBC-IPlayer is great but the 5 On-demand is Rubbish
Have you checked with the manufacturer as it could be simply a glitsch?
Just got rid of sky ...... Netflix now at a fraction of the price
Thanks ..... I was just wondering if its a general Samsung bug at the most or just me.
Mine Samsung UE40D7000LUXXU.
Upuntil last month the itvplayer worked well on software v 001021.
It would just turn to black screen and researching on the Samsung suggested new firmware. Installed using USB to the latest firmware and now has v001025 but the itvplayer would not work.
By the way the BBC iplayer works without any issues.
Home wireless internet works well and we could watch the itvplayer on our apple iPad using the wireless network through the web-browser.
Contacted the Samsung & itv both of them on the phone tried all what we have attempted ourselves and no solutions found yet.
Is it ITV or Sansung to be blamed? Something is wrong....
I now have ITV Player installed and fully working, and I'm running the following versions:
Firmware: 001029
Smart Hub: 4.4521-5.0
ITV Player: 12.170
In theory, my TV is the same as yours only with a smaller screen, so check to see if the 001029 firmware is available for your TV.
I used the online update service on the TV to update.
Thanks for trying. I now have the same configuration, apart from Smart Hub being 4.5021, presumably even more up to date???
Still same ITV player problem. BBC iPlayer is fine. Time to try helpline, but not holding my breath! Strange that ITV player is the only component anyone seems to be having a problem with.:(
Hopeless. Similar experience. We don't apear to be alone in this, so why haven't they bottomed it? Should we go to trading standards?
The Apps like ITV player are software made by a third party, compatibility is not guaranteed, The electronics companies use the old subject to availability clause as a legal getout, so not a trading standards issue.
This setup works well but I shouldn't have to do this as I paid nearly £500 for the TV and it does not work correctly.
I have booked an engineer for January hoping to get an answer, Samsung helpline are rather clueless.
The software is 2003.4 which I believe is the latest version as the TV is telling me so. However, when trying to do a Software Update online, I am getting the message:
Failed to connect. . (error Code: 709 invalid parameter) The latest update is not yet available on the server.
All very strange ... getting fed up
Any ideas?
Thanks!!