Moving home
[Deleted User]
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We are due to move home on the 30th so proceeded to call Sky to sort everything out. Got to the point of giving the new house details to be told there is no phoneline in the property and it would cost us £120 to install a new line. I knew that i had seen one whilst we had been in the property and rang BT to question this. BT did some checks and were able to tell me that there was infact a phoneline in the property and there was a chance that it has been taken over by another phone provider. They then told me it would cost £120 to take back the line :eek:
This price seems incredibly costly for something that probably costs them next to nothing. We are stuck in a 12 month contract (fairly new) for Sky Talk and are in a new 12 month contract with our internet from BT. We do not want to have to pay £120 for a phoneline that is already in the property and if we dont we are then breaking our contracts with BT and Sky. I feel as though i am really stuck here and what i am asking is if the £120 cost can be avoided in anyway as we really dont have that kind of money to throw away at this time of year
Any information would be greatly appreciated, thanks
This price seems incredibly costly for something that probably costs them next to nothing. We are stuck in a 12 month contract (fairly new) for Sky Talk and are in a new 12 month contract with our internet from BT. We do not want to have to pay £120 for a phoneline that is already in the property and if we dont we are then breaking our contracts with BT and Sky. I feel as though i am really stuck here and what i am asking is if the £120 cost can be avoided in anyway as we really dont have that kind of money to throw away at this time of year
Any information would be greatly appreciated, thanks
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Comments
You would, however, have to agree to a 12 month contract for line rental if you had a BT line but, as you'd need that for your BT Total Broadband anyway, that probably wouldn't be an issue.
Other option would be to go to someone like the Post Office who charge less than BT for a New Line (think its about £108) but they dont tie you into a contract