Options

my uncle was banned from ASDA a year ago for changing prices, advice?

Jennifer JayneJennifer Jayne Posts: 9,022
Forum Member
A year ago my uncle was banned from asda for changing price on an item of food (a chocolate bar) and was given a ban, he has stayed out of the store and territory around them, i.e car parks, and hasn't done anything like this since.

At the time he was on heavy antidepressants and they were affecting his judgement, having been on the same ones myself I know that at times it feels like you are in a dream world and dont feel 100% in control of your actions.

He has sent an appology letter to them today, well using their contact us form as there seems to be noway of contacting them through an email.

Is there anything else he can do to have the ban lifted? As he regrets his actions at the time and would love to shop in there again
«1

Comments

  • Options
    Keefy-boyKeefy-boy Posts: 13,613
    Forum Member
    ✭✭
    Would anybody in the store he wants to go to recognise him?
  • Options
    2shy20072shy2007 Posts: 52,579
    Forum Member
    It's impossible to change the price in a supermarket, as when you get to the checkout, the bar code has the correct price. how on earth did he change the price?
  • Options
    Jennifer JayneJennifer Jayne Posts: 9,022
    Forum Member
    Keefy-boy wrote: »
    Would anybody in the store he wants to go to recognise him?
    They shouldn't do but he doesn't want to risk going in and being caught and then having 0% chance of having the ban lifted at a future date.
    2shy2007 wrote: »
    It's impossible to change the price in a supermarket, as when you get to the checkout, the bar code has the correct price. how on earth did he change the price?

    Im not 100% sure on the details all i know is he was banned for changing prices which was all it stated on the file copy he was given at the time of the ban
  • Options
    miss_astridmiss_astrid Posts: 1,808
    Forum Member
    ✭✭✭
    2shy2007 wrote: »
    It's impossible to change the price in a supermarket, as when you get to the checkout, the bar code has the correct price. how on earth did he change the price?
    I imagine it was a reduced item? (OP correct me if I'm wrong obviously) - as with reduced items you can just stick the sticker on whatever you want reduced - not that I've ever done it, but I've seen it sneakily done!

    My sister was banned from Morrisons when she was younger for anti-social behaviour (stealing - she was a right so-and-so) but that was about four years ago. She's shopped there since and never been stopped/questioned. So I imagine your uncle has nothing to worry about. The worst they'd do if they did recognise him is escort him out of the store - they can't arrest him or anything like that, since it's not an ASBO and the police haven't issued the ban. If that makes sense.
  • Options
    Keefy-boyKeefy-boy Posts: 13,613
    Forum Member
    ✭✭
    *marv* wrote: »
    They shouldn't do but he doesn't want to risk going in and being caught and then having 0% chance of having the ban lifted at a future date.
    Either they'll lift the ban if the contact email reaches the right person (presumably the store manager in the store concerned), or they won't. I don't see what else can be done, they are within their rights to exclude people from their premises and perhaps he should be grateful that the extent of their action was just a ban. If he won't be recognised I'd have thought safe enough to ignore it by now, there's little consequence.
  • Options
    NormandieNormandie Posts: 4,617
    Forum Member
    ✭✭✭
    *marv* wrote: »
    He has sent an appology letter to them today, well using their contact us form as there seems to be noway of contacting them through an email.
    Radical idea, I know, but your uncle could write to them on paper. The paper can then be folded, put into an envelope and either mailed or taken into the shop.

    Ideally: either phone or go into the shop and ask for the name of the manager

    When you have the name, write to the manager addressing him / her by name (and that would be Dear Mr (or Mrs / Ms) Shopmanager not Hi and not Dear Jimmy (or whatever). Briefly explain the medication situation as it was at the time and as it is now and apologise profusely.

    Address the envelope to the manager's attention and mark it private and confidential. Either mail it or drop it off at customer services in the shop.
  • Options
    idlewildeidlewilde Posts: 8,698
    Forum Member
    Couldn't your uncle just shop there whilst wearing a disguise?
  • Options
    cris182cris182 Posts: 9,595
    Forum Member
    idlewilde wrote: »
    Couldn't your uncle just shop there whilst wearing a disguise?

    Or shop wherever else he has shopped for the last year, Or continue the arrangement for whoever has been doing his shopping for him

    They will either accept the apology or they won't. Nothing more that you can do as they can refuse to allow him back if they wish
  • Options
    Tweacle Tart IITweacle Tart II Posts: 5,079
    Forum Member
    idlewilde wrote: »
    Couldn't your uncle just shop there whilst wearing a disguise?

    Just the thread title alone made me howl with laughter and this has just about finished me off 🙈😂😂😂😳
  • Options
    [Deleted User][Deleted User] Posts: 12,003
    Forum Member
    ✭✭
    Nip down there late one night and change the shop's logo to Aldi ...
  • Options
    Vast_GirthVast_Girth Posts: 9,793
    Forum Member
    Why would anyone actually want to go into an ASDA?
  • Options
    tomeetomee Posts: 2,891
    Forum Member
    ✭✭✭
    *marv* wrote: »
    A year ago my uncle was banned from asda for changing price on an item of food (a chocolate bar) and was given a ban, he has stayed out of the store and territory around them, i.e car parks, and hasn't done anything like this since.

    At the time he was on heavy antidepressants and they were affecting his judgement, having been on the same ones myself I know that at times it feels like you are in a dream world and dont feel 100% in control of your actions.

    He has sent an appology letter to them today, well using their contact us form as there seems to be noway of contacting them through an email.

    Is there anything else he can do to have the ban lifted? As he regrets his actions at the time and would love to shop in there again

    He could shop online.
  • Options
    InMyArmsInMyArms Posts: 50,792
    Forum Member
    My cousin was banned from Asda when he was 14 (he took the customer service microphone and did some "comedy" - involving saying that "Morrisons is cheaper" and there are "rats in this shop".). It was a long time ago, presumably the ban still stands, but he still goes in there.
  • Options
    gulliverfoylegulliverfoyle Posts: 6,318
    Forum Member
    just go in there

    i doubt they have WANTED DEAD OR ALIVE pictures
  • Options
    wildpumpkinwildpumpkin Posts: 1,449
    Forum Member
    ✭✭✭
    Normandie wrote: »
    Radical idea, I know, but your uncle could write to them on paper. The paper can then be folded, put into an envelope and either mailed or taken into the shop.

    Ideally: either phone or go into the shop and ask for the name of the manager

    When you have the name, write to the manager addressing him / her by name (and that would be Dear Mr (or Mrs / Ms) Shopmanager not Hi and not Dear Jimmy (or whatever). Briefly explain the medication situation as it was at the time and as it is now and apologise profusely.

    Address the envelope to the manager's attention and mark it private and confidential. Either mail it or drop it off at customer services in the shop.
    Brilliant post :D
  • Options
    Maria_RobinsonMaria_Robinson Posts: 3,004
    Forum Member
    ✭✭✭
    I am sorry for your uncle but this sounds a lot of fuss over nothing. He is hardly Most Wanted with posters up. He changed a few prices - big deal - nobody will remember and with the turnover of staff I doubt if half of them including the manager are still even there. Tell him just to go in the store and I bet nobody will say anything. Otherwise shop in Tescos!!!
  • Options
    Old EndeavourOld Endeavour Posts: 9,852
    Forum Member
    Yes shop in Tesco as they think lying about real figures is just fine!
  • Options
    jackoljackol Posts: 7,887
    Forum Member
    InMyArms wrote: »
    My cousin was banned from Asda when he was 14 (he took the customer service microphone and did some "comedy" - involving saying that "Morrisons is cheaper" and there are "rats in this shop".). It was a long time ago, presumably the ban still stands, but he still goes in there.

    That reminds me of this great prank

    http://www.youtube.com/watch?v=OIIRmIQVXrE
  • Options
    Mr_EyeMr_Eye Posts: 1,495
    Forum Member
    ✭✭✭
    I doubt they have snipers waiting at the entrance to the carpark. Just tell him to go in.
  • Options
    Keefy-boyKeefy-boy Posts: 13,613
    Forum Member
    ✭✭
    Yes shop in Tesco as they think lying about real figures is just fine!
    As a Tesco shareholder I'm having a sense of humour failure about that one!
  • Options
    scoobyju1scoobyju1 Posts: 1,785
    Forum Member
    ✭✭✭
    Here's my advice, from the viewpoint of the store (I've been in a similar situation but as the Manager)...

    They won't recognise him, not in a place like Asda. Guaranteed. Unless he was a serious shoplifter or was a risk to anyone.

    That said, he will have reservations about returning to the store. I would advise (similar to above) to write the Store Manager a letter stating it will never happen again, he's sorry, etc & that'll be it I imagine. Or go instore & see if he can have a chat about it.

    Good luck!
  • Options
    BillyBattyBillyBatty Posts: 7,009
    Forum Member
    idlewilde wrote: »
    Couldn't your uncle just shop there whilst wearing a disguise?

    :D:D i can just imagine someone doing that, skulking down the aisles
  • Options
    Poppy99_PoppyPoppy99_Poppy Posts: 2,255
    Forum Member
    ✭✭✭
    Unless he is incredibly distinctive looking, there is no way he will be recognised. He should just shop there, but be on his best behaviour at all times.
  • Options
    Aura101Aura101 Posts: 8,327
    Forum Member
    how on earth would he be recognised in a big place like asda? especially after a year!
    the security would be the only likely person to recognise him, and in ASDA they would be arresting hundreds if not thousands over a year.
    i very much doubt they would even remember him, especially for something as insignificant as ticket switching
  • Options
    Paulie WalnutsPaulie Walnuts Posts: 3,059
    Forum Member
    ✭✭✭
    Until any such ban is lifted, your uncle becomes a trespasser each time he enters Asda.

    Should he commit any further acts of theft there, then he would actually be guilty of burglary.
Sign In or Register to comment.