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BT infinity fibre optic being installed on Tuesday
C8XY
Posts: 844 Forum Member
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Hi all, signed up to BTs fibre service which is being installed next week. I've been quoted 19.5mb down and 7.7mb up from a line test performed whilst I was on the phone.
Has anyone had any experience with this new service yet? So far the customer service has been excellent, absolutely no waiting time to get through to clear and helpful staff.
Apparently they have to change the master socket and instal two pieces of equipment, a router and a home hub.
No phone service for up to 30 minutes whilst they change connections in the cabinet.
Can't wait to leave my 4meg behind
Has anyone had any experience with this new service yet? So far the customer service has been excellent, absolutely no waiting time to get through to clear and helpful staff.
Apparently they have to change the master socket and instal two pieces of equipment, a router and a home hub.
No phone service for up to 30 minutes whilst they change connections in the cabinet.
Can't wait to leave my 4meg behind
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You should notice a nice improvement from your 4Mb:).
I the now im still on up to 8mb speeds and get a steady 3.2mb speed but it can once in a while drop to 2.4mb/2.5mb in the evenings between 7pm-10pm or to just after 10pm.
Im also using one of them BT I Plates as they used to be called on my mester socket.
Darren
Any ideas why there will need to be two pieces of equipment? Surely I just need the router? Not sure what the home hub is used for?
BT is fibre to the cabinet, not your home.
Thanks for explaining jono
Openreach are looking at incorporating the modem into the master socket in the future, but seeing as it's a relatively new product, it will be installed with the two pieces of equipment for the time being.
BT are doing both in certain areas.
FTTC (Fibre to the Cab)
FTTP (Fibre to the premises)
Really? Is the FTTP by request only?
Guess I'll have to stick with my crappy 3meg max connection.
http://news.bbc.co.uk/1/hi/technology/7448704.stm
So not available nationally yet.
Openreach are looking at rolling FTTH out to new build brownfield sites because the costs are similar to installing copper, so they may as well go for a future proof product to save on on going costs in the future.
Surely BT's FTTC/FTTH is using the same backhaul as their ADSL products?
If that's the case, then only the connection between your house and the exchange has improved and any network congestion will affect you just as much as any ADSL customer.
According to the guy that signed me up, the two systems are completely independent, they dont affect each other. I dont know how much info these people actually know, but he was adamant that standard BT traffic did not affect the fibre network.
Yes, I do realise that it's Fibre To The Cabinet.
sorry, sounded like you didnt know as you would expect some loss through copper from the cab
I do realise there'd be some loss from the copper line to the cabinet, but just meant that it shouldn't be much, though.
£37/month for unlimited when we all know what 'unlimited' really means seems quite expensive.
Especially if the faster speeds don't actually make that much difference.
Still waiting for the day when I can get rid of the damn line rental,
LOL well you are well within the Govenment recommended speeds of 2Mbps by 2012!
I am still thinking about it as it will be faster than the 4 Mb i am getting at the moment.
Im still on the up to 8mb speeds for when I asked about the up to 20mb speeds. I was told I would not get much more then the 3.2mb im getting the now 97% of the time.
End of the year my exchange is ment6 to be upgraded to BT infinity. Not sure what speeds I would get with BT infinity but I dont think i will get near the 40mb speed.
Darren
http://www.speedtest.net/result/742448120.png
Wow!
Not bad at all...