Home› Tablets and e-Readers
Click here to check out Digital Spy's Tech section for the latest news, updates, reviews and cheap deals.
Options

Computer not recognizing Ipod Nano

iiHEARTy0uiiHEARTy0u Posts: 13,737
Forum Member
✭✭
in Tablets and e-Readers #1
My computer isn't recognizing my ipod nano and my ipod won't even connect to itunes.

When i plug it in it will charge but it's not showing the 'do not disconnect' screen.

I have tried installing itunes again and tried different USB ports.

I have googled but not had much luck.

Thanks in advance!

Comments

  • Options
    [Deleted User][Deleted User] Posts: 1,302
    Forum Member
    ✭✭✭
    #2
    Have you tried it on another PC with iTunes?
  • Options
    [Deleted User][Deleted User] Posts: 31
    Forum Member
    ✭
    #3
    this is also effecting my sisters ipod classic

    i have checked some info if we can have some confirmation of what i have found out will be great thanks


    due to it being an old model maybe 2 years+ old and not been updated for sometime it could be causing an issue, also it is on a computer that is running old xp service packs and it also an old itunes

    i have tried to update and use on my itunes but with no joy



    any ideas anybody of how or if this issue can be sorted

    thanks all
  • Options
    [Deleted User][Deleted User] Posts: 24
    Forum Member
    ✭
    #4
    I've had this issue, this should fix it, hope it helps:-

    http://support.apple.com/kb/HT1320

    EDIT: Dont worry you won't lose your songs
  • Options
    IvanIVIvanIV Posts: 30,310
    Forum Member
    ✭✭✭
    #5
    There's a windows service (iPod something) running on your PC that has to be restarted, but in that case restart of the computer would help too. Since it is happening with 2 ipods problem very likely isn't in the devices, but with the computer.
  • Options
    [Deleted User][Deleted User] Posts: 31
    Forum Member
    ✭
    #6
    a couple of added points

    its 1 ipod that i have tried on 2 computers, which is why i think its the ipod softwear that is not upto date i have also tried to do a reset
  • Options
    [Deleted User][Deleted User] Posts: 24
    Forum Member
    ✭
    #7
    My ipod would't connect to two diffrent machines, which is why I suggested a reset. But the do no disconnect screen was showing. Have you tried uninstalling itunes and reinstalling a later version? From the apple specs website with your refrence to service packs:-

    Windows Software

    * Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista

    *64-bit editions of Windows Vista or later require the iTunes 8 64-bit installer

    found here:-
    http://www.apple.com/itunes/download/
Sign In or Register to comment.