I am on 50m bb and all inclusive calls plus caller ID. Currently paying £42pm. Got my letter today and phoned retentions. Now on the same package at £33pm fixed for 18 months.
Sorry if this is slightly "off topic" but it might be of interest if you're trying to economise or rationalise your bundle....
Several months ago I down graded from their fast 100+mb broadband to their 50ish mb version (sorry for vagueness but I can't keep up with what's XL/L/M etc etc but I hope you get my drift).
Anyway, my actual speeds never changed or dropped at all (my actual download speeds have remained at 38ish mbs throughout my whole time on fastest and then medium service.
When I noticed this, I actually complained to them about paying a higher tariff for years for no discernible benefit - their response was it's not just speed but volume too??
So, in a longwinded way I'm suggesting that you can probably downsize your BB package and not notice any difference except a lower monthly bill. I should add that there are normally two or three bods online in my household (including a teen) and nobody noticed a thing when I "slowed down" our service.
Sorry if this is slightly "off topic" but it might be of interest if you're trying to economise or rationalise your bundle....
Several months ago I down graded from their fast 100+mb broadband to their 50ish mb version (sorry for vagueness but I can't keep up with what's XL/L/M etc etc but I hope you get my drift).
Anyway, my actual speeds never changed or dropped at all (my actual download speeds have remained at 38ish mbs throughout my whole time on fastest and then medium service.
When I noticed this, I actually complained to them about paying a higher tariff for years for no discernible benefit - their response was it's not just speed but volume too??
So, in a longwinded way I'm suggesting that you can probably downsize your BB package and not notice any difference except a lower monthly bill. I should add that there are normally two or three bods online in my household (including a teen) and nobody noticed a thing when I "slowed down" our service.
That's one of the reasons I left Virgin broadband years ago. They would cut your speed in half as soon as you used so much and I wouldn't class my household as heavy users. It is also due to how many people have Virgin in your area.
That's one of the reasons I left Virgin broadband years ago. They would cut your speed in half as soon as you used so much and I wouldn't class my household as heavy users. It is also due to how many people have Virgin in your area.
Spoke with someone at the complaints dept and managed to get myself a good deal, well I think it is good and Virgin must agree as they agreed to the changes without any great deal of grief. On speaking with them I got the impression that there had been a backlash against the pay rises. and it had been noted.
All I can say folks is make your feelings known perhaps Virgin may take notice.
Unfortunately most folks will just accept the pay rise and do nothing.. I know prices will increase each year but Virgin price rise over the past 3 years have been about 30 % for a typical package
Letter today mines going up ..£4.84 from feb I only have 50 mb broadband and phone no
Tv . Rip of Virgin
Ye mine was around the same. I have 152mb broadband but it's never been anywhere near that much, I may as well have the lowest. For the last 6 months it's always disconnecting on it's own, the wireless continues to work just fine but just with no connection to the internet. I was happy with Pusnet, I only changed because it came in a package and advertised to be faster.
The tv isn't so bad, but coming from Sky, I prefer Sky.(For my own reasons really so I won't too much into that); I miss some channels from Sky, like Sky Atlantic and I loves how on demand content would download and save in my planner rather than me having to stream it live. Also, I miss the little things such as being able to instantly go to any part of a recording and other content in my planner
I don't use the phone line so I can't judge that, I got it all as part of a deal and we used the phone line at the time.
I will wait until I can cancel and i'll be going back to my prefered suppliers. I like some of what Virgin Media has to offer but I would personally be happier with my previous suppliers.
Ye mine was around the same. I have 152mb broadband but it's never been anywhere near that much, I may as well have the lowest. For the last 6 months it's always disconnecting on it's own, the wireless continues to work just fine but just with no connection to the internet. I was happy with Pusnet, I only changed because it came in a package and advertised to be faster.
The tv isn't so bad, but coming from Sky, I prefer Sky.(For my own reasons really so I won't too much into that); I miss some channels from Sky, like Sky Atlantic and I loves how on demand content would download and save in my planner rather than me having to stream it live. Also, I miss the little things such as being able to instantly go to any part of a recording and other content in my planner
I don't use the phone line so I can't judge that, I got it all as part of a deal and we used the phone line at the time.
I will wait until I can cancel and i'll be going back to my prefered suppliers. I like some of what Virgin Media has to offer but I would personally be happier with my previous suppliers.
Technically sky do it that way because it comes from your main broadband. However Virgin's system is streamed as you say but I've never had any issues with it.
In both ways i can see no difference, except if in VM's case if there's a network outage you can't stream, on sky it would obviously continue. However same on sky no network no download.....
problem is you can't compare sky atlantic to VM as VM will never get it.
Technically sky do it that way because it comes from your main broadband. However Virgin's system is streamed as you say but I've never had any issues with it.
In both ways i can see no difference, except if in VM's case if there's a network outage you can't stream, on sky it would obviously continue. However same on sky no network no download.....
problem is you can't compare sky atlantic to VM as VM will never get it.
As I said it was just a personal preference. Also, I was not comparing Sky Atlantic, I only stated that I miss it.
I have always had connection issues, especially with on demand content, which is why I no longer use it through Tivo, I connect my laptop up instead. I've reported it to Virgin many time but just get told every time that there is improvement works going on in my area. On demand websites stream fine via my laptop but crap through Tivo, regardless of whether it is connected to my hub or not.
if you look at the bottom of the letter you can cancel before 31st of december even if your are under contract if you are unhappy with the price rises.
my self i will be cancelling august when me line rental saver runs out
if you look at the bottom of the letter you can cancel before 31st of december even if your are under contract if you are unhappy with the price rises.
my self i will be cancelling august when me line rental saver runs out
Oh ye! Mine says I can cancel before January 31st. Wooooo! Don't know how I missed that.
As an aside haven't BT, Virgin and others increased phone line rental becaused we make less calls but need the line for Broadband?
Then Virgin (and IIRC earlier this year BT) say they are charging more for Broadband.
Then we have Government encouraging Digital Economy.
BBC using Connected TV services.
I wasn't in contract and hadn't got a letter yet but i've cancelled the TV and LL. Been thinking about it for a while. I only really watch Fox for the walking dead so i'll get NowTv for that. 90% of my viewing is netflix/prime anyway.
Offered me the 50Mb BB for £19.50 so happy with that
My letter started with, "The price of your Virgin media services is going up so we can keep giving you the best experience". Well that's ok then because I would absolutely hate to think it was to increase the amount of profit they might make.
As an aside haven't BT, Virgin and others increased phone line rental becaused we make less calls but need the line for Broadband?
Then Virgin (and IIRC earlier this year BT) say they are charging more for Broadband.
BT and other ISPs have the excuse that they have to maintain a phone line and phone infrastructure to support the broadband. BT in particular is bound by the universal service obligation to supply a phone line to anyone
Virgin doesn't, yet they still insist in pricing their service in the same manner (broadband without phone is £12 or more expensive than the broadband with phone, but you have to pay £15 or so for the line rental).
Comments
Well worth a call to 150.
That's a big rise for one service. He doesn't even get a pvr, just a crappy V box.
Several months ago I down graded from their fast 100+mb broadband to their 50ish mb version (sorry for vagueness but I can't keep up with what's XL/L/M etc etc but I hope you get my drift).
Anyway, my actual speeds never changed or dropped at all (my actual download speeds have remained at 38ish mbs throughout my whole time on fastest and then medium service.
When I noticed this, I actually complained to them about paying a higher tariff for years for no discernible benefit - their response was it's not just speed but volume too??
So, in a longwinded way I'm suggesting that you can probably downsize your BB package and not notice any difference except a lower monthly bill. I should add that there are normally two or three bods online in my household (including a teen) and nobody noticed a thing when I "slowed down" our service.
That's one of the reasons I left Virgin broadband years ago. They would cut your speed in half as soon as you used so much and I wouldn't class my household as heavy users. It is also due to how many people have Virgin in your area.
There is no download speed reduction any more.
Good news
All I can say folks is make your feelings known perhaps Virgin may take notice.
Unfortunately most folks will just accept the pay rise and do nothing.. I know prices will increase each year but Virgin price rise over the past 3 years have been about 30 % for a typical package
Letter today mines going up ..£4.84 from feb I only have 50 mb broadband and phone no
Tv . Rip of Virgin
Ye mine was around the same. I have 152mb broadband but it's never been anywhere near that much, I may as well have the lowest. For the last 6 months it's always disconnecting on it's own, the wireless continues to work just fine but just with no connection to the internet. I was happy with Pusnet, I only changed because it came in a package and advertised to be faster.
The tv isn't so bad, but coming from Sky, I prefer Sky.(For my own reasons really so I won't too much into that); I miss some channels from Sky, like Sky Atlantic and I loves how on demand content would download and save in my planner rather than me having to stream it live. Also, I miss the little things such as being able to instantly go to any part of a recording and other content in my planner
I don't use the phone line so I can't judge that, I got it all as part of a deal and we used the phone line at the time.
I will wait until I can cancel and i'll be going back to my prefered suppliers. I like some of what Virgin Media has to offer but I would personally be happier with my previous suppliers.
Technically sky do it that way because it comes from your main broadband. However Virgin's system is streamed as you say but I've never had any issues with it.
In both ways i can see no difference, except if in VM's case if there's a network outage you can't stream, on sky it would obviously continue. However same on sky no network no download.....
problem is you can't compare sky atlantic to VM as VM will never get it.
As I said it was just a personal preference. Also, I was not comparing Sky Atlantic, I only stated that I miss it.
I have always had connection issues, especially with on demand content, which is why I no longer use it through Tivo, I connect my laptop up instead. I've reported it to Virgin many time but just get told every time that there is improvement works going on in my area. On demand websites stream fine via my laptop but crap through Tivo, regardless of whether it is connected to my hub or not.
my self i will be cancelling august when me line rental saver runs out
Oh ye! Mine says I can cancel before January 31st. Wooooo! Don't know how I missed that.
Of course, those that read the contract they have with Virgin Media already know that they can cancel their contract if there is a price change.
Then Virgin (and IIRC earlier this year BT) say they are charging more for Broadband.
Then we have Government encouraging Digital Economy.
BBC using Connected TV services.
Is it all becoming a rip off?
Phew! and people moan about Sky !!
Well they are
It says on the Botom of letter you can cancel you contract and move .
Offered me the 50Mb BB for £19.50 so happy with that
Like many other people, I didn't read the full contract.
BT and other ISPs have the excuse that they have to maintain a phone line and phone infrastructure to support the broadband. BT in particular is bound by the universal service obligation to supply a phone line to anyone
Virgin doesn't, yet they still insist in pricing their service in the same manner (broadband without phone is £12 or more expensive than the broadband with phone, but you have to pay £15 or so for the line rental).