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Sky HD installed. Loss of signal upstairs
We had Sky HD installed yesterday. All is working perfectly downstairs.
The problem we are having however is that the TV upstairs has lost all its freeview channels. Furthermore every analogue channel is just showing white fuzz.
Retuned the TV upstairs but just keep getting the same results.
The problem we are having however is that the TV upstairs has lost all its freeview channels. Furthermore every analogue channel is just showing white fuzz.
Retuned the TV upstairs but just keep getting the same results.
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Have you had a look at the back of the HD box to make sure everything is connected properly?
Everything was in the right place. Also made sure everything was pushed in properly.
Try taking the aerial out and connect it directly to the cable feeding upstairs and thus by-passing the hd box and see if that improves it.
Just given it a go with no luck. Tried to retune but still no picture on any channel.
Think I may need to get the Sky engineer back.
You could have a distribution amplifier that is powered from your sky box & the 'installer' hasn't switched on th rf2 supply out of your box.
Have you tried connecting your aerial to the main tv (if it has freeview) or do you have an amplifier like aerialman has suggested?
Tried the aerial in main Tv, but still no luck.
Going to ring the guy who installed it tomorrow morning in the hope he'll know what to do.
Have you checked that your TV aerial hasn't fallen off the roof?
Its still there thankfully.
After closer inspection I have found an amplifier. However its not plugged into anything.
I've plugged it in to the mains and it has three slots on it. TV2, TV1, ANT. Anyone any idea what I do now?
Press services 001 select & look for the RF tab.