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BT yahoo emails

Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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in PC & Mac Hardware and Software #1
For my emails I use BT yahoo. Recently though they have changed the way you log in. Now I can't access emails at all. Any ideas how to set up to the new system please

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    1saintly1saintly Posts: 4,197
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    #2
    Do you log in via BT home page or Yahoo homepage?
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #3
    1saintly wrote: »
    Do you log in via BT home page or Yahoo homepage?

    BT homepage
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    tealadytealady Posts: 26,266
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    #4
    https://signin1.bt.com/login/emailloginform
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #5
    tealady wrote: »
    https://signin1.bt.com/login/emailloginform

    I tried that, but it won't let me access it
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    1saintly1saintly Posts: 4,197
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    #6
    Gregg-Pieman9 wrote: »
    I tried that, but it won't let me access it

    Go to yahoo homepage and use the mail button on there to log in.
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #7
    1saintly wrote: »
    Go to yahoo homepage and use the mail button on there to log in.

    When I go there and enter my email address it says its invalid
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    chrisjrchrisjr Posts: 33,282
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    #8
    Gregg-Pieman9 wrote: »
    When I go there and enter my email address it says its invalid

    Could that be because BT are no longer using Yahoo as their mail provider and you've been migrated over to the new BT system?

    I suspect you might have more success asking this question over on the BT support forum.

    https://community.bt.com/
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #9
    I don't understand why change things when they were ok before. Jobs for the boys comes to mind
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    tealadytealady Posts: 26,266
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    #10
    Gregg-Pieman9 wrote: »
    I don't understand why change things when they were ok before. Jobs for the boys comes to mind
    I suspect you may have lost the address. If you were in the same position as me, then you had to respond by end sept 2013 to keep it.
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    mac2708mac2708 Posts: 3,349
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    #11
    Have you gone through all the various steps here
    https://home.bt.com/pages/email/index2.html

    I have a @btinternet.com address and nothing appeared to change except the webmail interface
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    s2ks2k Posts: 7,421
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    #12
    http://forums.digitalspy.co.uk/showthread.php?t=1992603
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    jay seanjay sean Posts: 170
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    #13
    I can log in using yahoo.co.uk, but I have set up outlook to get the emails
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    jsmith99jsmith99 Posts: 20,382
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    #14
    chrisjr wrote: »
    Could that be because BT are no longer using Yahoo as their mail provider and you've been migrated over to the new BT system?.................

    I remember BT sending out emails about this at the beginning of the year, or maybe earlier.

    Then a few months ago, a long email about how to get ready for the transfer.

    I've just logged on to my BT email, via MyBT, and it still says Yahoo Mail at the top of the screen.
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    chrisjrchrisjr Posts: 33,282
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    #15
    jsmith99 wrote: »
    I remember BT sending out emails about this at the beginning of the year, or maybe earlier.

    Then a few months ago, a long email about how to get ready for the transfer.

    I've just logged on to my BT email, via MyBT, and it still says Yahoo Mail at the top of the screen.

    Not sure how far through the process BT are but from what I've read online they are migrating users over a bit at a time. So possibly they haven't got round to your account yet?
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #16
    Last week I managed to get my email working, now this week I have a message saying my accounts been hacked, so I have to download a security checker and change my password which I have done but it still won't let me log in
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    psionicpsionic Posts: 20,188
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    #17
    Gregg-Pieman9 wrote: »
    Last week I managed to get my email working, now this week I have a message saying my accounts been hacked, so I have to download a security checker and change my password which I have done but it still won't let me log in

    Message from where ? Sounds like it could be a fake phishing email. What exactly were you asked to download?
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    Gregg-Pieman9Gregg-Pieman9 Posts: 32,247
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    #18
    psionic wrote: »
    Message from where ? Sounds like it could be a fake phishing email.

    From BT Yahoo email
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    chrisjrchrisjr Posts: 33,282
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    #19
    Gregg-Pieman9 wrote: »
    From BT Yahoo email

    Are you 100% certain it was from BT Yahoo? And I hope you did not click on any links in the e-mail. And what exactly were you asked to download?
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