Average bill £55-60 from Virgin Media
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I've got a broadband (L), tv (M), and phone package from Virgin Media. For this my average bill is £55-60 per month, depending on calls made. Am I paying too much?
I read on the Virgin website that what I am getting for my money is less than their current 'starter' package, which includes the five main HD channels and a tivo box. Even after the initial six month half price offer, It's still works out £10-15 cheaper per month. I don't get HD or a tivo box for my £55-60. I've been a Virgin customer for at least 15 years.
Should I ask for a better deal?
I read on the Virgin website that what I am getting for my money is less than their current 'starter' package, which includes the five main HD channels and a tivo box. Even after the initial six month half price offer, It's still works out £10-15 cheaper per month. I don't get HD or a tivo box for my £55-60. I've been a Virgin customer for at least 15 years.
Should I ask for a better deal?
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Comments
So definitely worth you looking to change package I would say.
I think she has
tv L (it maybe M+)
BB 20mb
and a phone line
She has decided to dump virgin, just have freeview and BB/telephone line from another supplier £18 a month
To be honest I have virgin at my house, I don't think I would miss the XL package TV that much, as I watch most things online.
Then I went back to Virgin for £30.99 a month for M+ Pack, Phone and broadband. This goes up to £40.99 a month in August.
Meantime, I have invested £66 in a Manhatten Freesat Box, receive over 300 TV and Radio Channels and do not pay a penny extra.
It pays to shop around, research online and you can save money that way.
I don't like how companies like VM and Sky just let their prices rise and rise for existing customers, while new customers on the equivalent packages get much better deals.
It pays to keep track of the latest 'new customers prices, and if you're paying substantially more, get on to them.
£130. that's VIP + any calls in a month.
If that's what you're prepared to pay I think you're more bottom than top.
Talk 200 - 200 landline minutes to any mobile or landline in the world
TV XL (Tivo)
BB 30MB
Pretty sure when we first got this (2006) it was around £38 (probably due to a good retention deal at the time)
We have XL phone and 60mb internet plus a few other features (call waiting, calls to 0800 numbers) yet out bill is £50
That sounds about right. I think that's the cheapest you'll get it
It's a teeny bit expensive for me, but it'll only be for 6 months anyway as i'll be back to Sky when it ends.
my new bill is
Payment - Thank you (25 Apr) CR £65.13
Total payments receivedCR £65.13
Owed from last bill£0.00
These changes are for the period: 20 April - 09 MayLast month's changes
Changes to Bundle
Note: by combining services into a bundle you automatically enjoy a saving. By changing your bundle, that saving will also be updated.
Credits (for services removed) Period
Loyalty Customer 20 Apr - 09 May
TV Size M+ 20 Apr - 09 May
Multi Talk 1000 20 Apr - 09 May
Charges (for services added) Period
Multi Talk 150 20 Apr - 09 May
Changes to Bundle totalCR £19.66
Last month's changes totalCR £19.66
These charges are for the period: 10 May - 9 JuneYour package
Starter Collection
Multi Talk 150 Talk Unlimited TV Size: M TiVo Monthly Fee Broadband L (Up To 30mb) Loyalty Customer
Starter Collection total£20.01
Promotional offer(s)
You'Re Receiving A Loyalty Discount It's For £5. If You Change Your Package You May Lose This Discount Which Will End 19-APR-15
Promotional offer(s)CR £5.00
Phone line rental
Line Rental
Phone line rental total£14.99
Your package total£30.00
Usage charges
all we did is ditch the m+ to m and disable 1 hd box and keep tivo
Yes. Ask for the starter collection for £18/month and you get a tivo box. And pay for your line rental in advance, £120/annum rather than just under £15/month ($180/month).
It was a take it or leave it attitude from them (2 different staff) giving the option of taking a lower package (Essential) or paying more (Premium) with absolutely no flexibilty on price or mixing and matching. Take it or leave it, and they even asked me it I wanted to speak with rentions about a 30 day end of service notice?
So I am faced with probably needing to pay more when I wanted to bring the cost down, the best they can do is:
£62.99 per month
60mb Broadband / Super Hub
M Telephone
XL TV Pack
TIVO BOX
+£49.99 Install Fee.
I am not going to get them down on price so I may as well have more out of what I currently pay
When the CSR refers you to rententions it is simply that they don't have the authority to offer the necessary discounts. Accepts their offer to go through to rententions and they will invariably make a better offfer. It may not be exactly what you want but it will be better.
When I had Sky Analog, I don't think I ever paid full price for Sports. I'd call up every time my latest offer was expiring and they'd make me another offer. They even gave it to me for free during the summer months on a couple of occassions.
Rententions are your friend!
we have XL phone lol. Nearly everyone i read has M phone lol
Called them up yesterday and they said I can keep the second box if I took another new contract, price now $58.
(sorry no pound signs, using windows 8.1 RT:o)
We pay under £48 , but only because I rang them to cancel .
Basically , they give me £10 extra discount each month for the next year. It was either that or cancellation .
I must point out that I did have to cancel and managed to get this deal on their 3rd or 4th attempt to keep me duing the 30 day notice period .
From the day I cancelled they rang EVERY SINGLE DAY .
Deals require a new 12 month contract as you are an existing customer
Talk Unlimited (24/7 free calls to landlines)
Caller Display
TV Size XL
Tivo Monthly Fee
Broadband Size XL (60 mg)
Line Rental
£61.74 (tried to put it up yesterday, negotiated down to this price)
Me:
Talk Unlimited Extra (24/7 free calls to landlines and mobiles)
Caller Display
All Calling Features
Anonymous Caller Rejection
TV Size XL
Baby TV
Asian Mela Pack
Picturebox
TiVo Monthly Fee
Broadband 100MB
Virgin Security+
Line Rental
£82.60 (I managed to get it down to this price)
My sister phoned VM today and said she was paying way over the odds for her TV, broadband and phone package and asked if they would reduce it. She was originally paying just over £89 for 30mb broadband, XL TV with Sky Sports 1+2 and the free weekend calls on her phone (M package I think + the £14.99 line rental). Virgin immediately reduced this to £75, chucked in a TiVo box and said that was the best they could offer.
I did a bit of research and the almost equivalent deal with Sky came to approx £64 after the initial 12 months of it being £57 (the only difference was the 'Up to 16mb' Unlimited Broadband which was was free for the first 12mths then £7.50 after).
Is it worth her pushing for more of a reduction, say £70 or under, or will Virgin dig their heels in and say bugger off?