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Sky repair or not
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[Deleted User]
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My mums old Sky+ box is failing badly now - sometimes it works and sometimes it does not. We have been through all the usual 'fix it' stuff....it's safe to say it nearly a goner.
Now, do i ask for a Sky engineer to call round at £65(?) and will they replace the box free of charge (although i have heard they no longer produce the basic Sky+ box). So will they try and sell her a Sky+HD box? can't see them giving those away.
I am sure they will ask for an additional cost as it IS an big upgrade but at what cost?
Do i say to my mum to just order a Sky+HD box and correct me if i am wrong - it is £20 set up then £10.25 a month? If they take the contract out for a year then end the HD subscription she then gets to keep the HD box?
I know you can get the old Sky+ box off Ebay but she does not want to buy a 2nd hand one and to buy a new one costs around £145 looking quickly online.
My fear is that the engineer will call round when the box is working fine and land her with a £65 fee.
Now, do i ask for a Sky engineer to call round at £65(?) and will they replace the box free of charge (although i have heard they no longer produce the basic Sky+ box). So will they try and sell her a Sky+HD box? can't see them giving those away.
I am sure they will ask for an additional cost as it IS an big upgrade but at what cost?
Do i say to my mum to just order a Sky+HD box and correct me if i am wrong - it is £20 set up then £10.25 a month? If they take the contract out for a year then end the HD subscription she then gets to keep the HD box?
I know you can get the old Sky+ box off Ebay but she does not want to buy a 2nd hand one and to buy a new one costs around £145 looking quickly online.
My fear is that the engineer will call round when the box is working fine and land her with a £65 fee.
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Comments
If she wants a new box, she can either buy an HD one (as Sky+) or upgrade to HD, and pay the HD subscription for 12 months.
You may be lucky with the replacement Sky+ box but I've had 4 of them in the last 4 months (the last one which is the worst was supposedly repaired by the new company contracted to do the job).
I've now cancelled as i don't really want a new 12 month contract which I would have, if I took the Sky HD box which they offered to me.
Try local car boot sales. ebay, local press small ads, Freecycle, ask around at work, down the pub etc. As KevinGB says there are thousands of Sky+ boxes lying around.