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Clumsy idiot!
BrumBall
Posts: 2,060
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Being the clumsy fool I am, I knocked my laptop off my desk and now the monitor isn't working. Everything else seems okay, I could still hear the youtube video I was watching, but no picture. I rang Curry's as I am under their 'whateverhappens' guarantee and they told me to take the battery out, hold down the power switch for 30 seconds, then switch it back on at the mains, but this didn't work. They are coming to pick it up to repair in the next couple of days but I won't get it back until after new year. This isn't a major problem but it would be useful to have it over Christmas, so I was wondering if anyone had any ideas on how I can fix it myself? It is a Toshiba Equium P300-16T. Thanks
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Otherwise, sounds like the backlight has gone and will require replacing. At very least the connection may have come loose and require reconnecting; investigating this yourself will require opening the case, however, and likely void your warranty
Also, you should backup your data as Curry's may lose the data on the disk in the repair process.
excellent advise! backup anything important in case they give you a replacement, or reload the OS or whatever else they might do.
Yep! And not just through the recycle bin method either.