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Does It Really Take Over A Week To Deliver A CD?
koantemplation
Posts: 101,293 Forum Member
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I ordered a CD off Amazon Market place. The seller said it was dispatched last Monday, it finally arrived this Tuesday.
Surely it doesn't take a whole week to arrive. What do the post office do, leave it in a cage for a 5 days?
Surely it doesn't take a whole week to arrive. What do the post office do, leave it in a cage for a 5 days?
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Does it say where the CD is being dispatched from?
My daughter ordered hand printed t-shirts from the US and they arrived in 6 days. She ordered a dvd from the UK and it took nearly two weeks. No rhyme or reason to it.
I don't mind that it took so long, but I just don't understand why it did.
I can't believe the seller dispatched it last Monday, yet it took this long to get here. I can only think that it was in the sorting office for days not being touched.
Yes that's what I think happened, but there is no time stamp on the package.
The post office do screw-up on occasion, you know.
I once had a parcel go missing for a fortnight and, after the retailer chose to deny any liability, I was forced to chase it myself.
I somehow managed to get hold of somebody who actually worked at the Carlisle sorting office (rather than some helpline drone) and, in the course of the conversation with him he said "Okay, I'm actually IN the holding room now and I can tell you for certain that there are absolutely NO parcels here due for delivery to.... Oh, wait a minute. What did you say your name was? There IS a parcel here". :rolleyes:
So, yeah. Sometimes your stuff can just be lying in a room somewhere, half-forgotten.
Course, unless you got a working tracking number (as opposed to a made-up one) it's also possible the retailer was lying through his teeth and actually only sends stuff out a couple of times a week.
You mean drop shipping.
http://en.wikipedia.org/wiki/Drop_shipping
I didn't have a tracking number as it was posted through normal postage.
I had a delivery estimate of next Tuesday at the latest, so it could have taken another week according to Amazon.
I'm just wondering if it was really dispatched a week ago, or if it was left for ages in the sorting office.
Drop shipping wouldn't necessarily be slower. A third-party would ship the product on their own time. It would never go to the "seller" as that's the whole point of drop shipping.
Notify Amazon. It looks like the seller probably didn't dispatch the item in time.
I know from experience Amazon are not worried if it is still within their estimated delivery date.
They were going to give it 2 weeks.
Eh?
The seller quoted 14 days for delivery and it was delivered in 7.
I've ordered stuff off eBay and it's arrived the following day so it certain IS possible to get stuff around the country overnight but if the retailer is only quoting 14 days delivery you can't really complain when it takes 7.
Although there is a lot of mechanisation in the sorting process- there is also a lot of human error.
A package intended for Wessex gets put in a bag of items intended for Sussex,
The item then travels to Sussex- where it is then re-sorted & sent back to Wessex -adding additional days to to the delivey time.
There are also local strikes that do not make the national Media- as workers walkout, over a verbal warning given by managers to a staff member who turns up for work drunk.
Then you have staff absence due to sickness- which means that there is a build up of mail.
You also have staff holidays- and this means transfering staff to cover holidays - who then have to start the process of 'learning' their new round....If they can't complete the round in time- they take the undelivered items back to the sorting office- for someone else to deal with.
Items are also wrongly deliverd e.g an item for 21b is deliverd to 21d or an item for No. 34 is deliverd to No. 134..
Often the householders who have received mail intended for someone else- either hang on to it- or post it back in a postbox -meaning the item goes through the postal system again.
Or, the wrongly delivered mail is taken by the recipient, to the actual intended recipient and posted through the correct letterbox. (However if they have waited a few days before doing this- then it will look like an item has taken a long time to arrive.).
Either way patience is a virtue-- don't blame sellers for delivery times- as they have no control over the Royal Mail.........Allow up to 28 days for delivery for anything that you buy online & you will not be disappointed.