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Amazon Fire TV movie not filling screen

racey43racey43 Posts: 224
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in Online Entertainment Services #1
Watched a movie recently, "in my father's den"' , and couldn't get to show full screen on the TV.
I've watched other Amazon Prime movies with no problem.
Has anyone got any ideas about why it won't display properly.?

Comments

  • DarthFaderDarthFader Posts: 3,880
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    #2
    Do you see black bars top and bottom? According to IMDB it is a 2.35:1 film so meant to be link that.
  • racey43racey43 Posts: 224
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    #3
    DarthFader wrote: »
    Do you see black bars top and bottom? According to IMDB it is a 2.35:1 film so meant to be link that.
    Yes, there were black bars at the top, bottom and sides.
  • steveOooosteveOooo Posts: 5,002
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    #4
    Watch 'clash of the titans' that has a abnormal, completely messed up aspect ratio and vhs 'pirate' filmed using a potato look to it - using prime on samsung smart tv

    Of course amazons support line was 'turn your tv off, re download the app, clear your cache, turn router off' lol prime is so hit and miss - even with a Ethernet in the back with 70mb download it still buffers, stutters and forces u to stop watching / exit
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