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PVR-9150T fails to start - cycles through application loading sequence

[Deleted User][Deleted User] Posts: 5
Forum Member
Hi

I searched through the forums for the issue below but couldn't see any posts on it.

I have a PVR-9150T which has worked perfectly for some time.

This morning when my daughter switched it on with the handset the following message came up on screen

"Loading Application. Application loader A4.35" it reached 100% then the box switched off then back on again.

Now it keeps doing that cycling through loading, switching off and restarting over and over.

Has anyone come across this and is there a way to break out of the cycle and get it working again?

Thanks

Watty

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    [Deleted User][Deleted User] Posts: 2,190
    Forum Member
    ✭✭✭
    Yes,

    Try this procedure :-

    1. Power OFF the receiver

    2. Disconnect the Aerial cable

    3. Power On the receiver

    4. Press MENU

    5. Select Installation

    6. Enter your password (default = 0000)

    7. Select Default Setting

    8. Select YES

    9. Enter your password (Default = 0000)

    10. When the receiver restarts, Standby, then Power OFF

    11. Connect the Aerial Cable

    12. Power ON - the receiver will then search for the channels.

    **It is very important you remove the aerial as stated in step 2.**

    You will lose your recording schedule and any user settings you may have changed, but you will not lose your recorded programmes.

    Good Luck.

    Rgds.


    Les.
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    [Deleted User][Deleted User] Posts: 5
    Forum Member
    Les

    Many thanks. I'm going to try that now.

    Watty
    savvy wrote: »
    Yes,

    Try this procedure :-

    1. Power OFF the receiver

    2. Disconnect the Aerial cable

    3. Power On the receiver

    4. Press MENU

    5. Select Installation

    6. Enter your password (default = 0000)

    7. Select Default Setting

    8. Select YES

    9. Enter your password (Default = 0000)

    10. When the receiver restarts, Standby, then Power OFF

    11. Connect the Aerial Cable

    12. Power ON - the receiver will then search for the channels.

    **It is very important you remove the aerial as stated in step 2.**

    You will lose your recording schedule and any user settings you may have changed, but you will not lose your recorded programmes.

    Good Luck.

    Rgds.


    Les.
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    [Deleted User][Deleted User] Posts: 5
    Forum Member
    I tried Les's suggestion a number of times, having wondered if I'd not left the box off long enough. The last time was for over an hour.

    In each attempt the aerial cable was removed.

    I was unable to stop it cylcing. I tried the menu button on the front panel and on the handset (and checked that the batteries were ok).

    None of this works and it still does as described in the original post.

    Thanks for the suggestion though Les.

    I've emailed Humax's support but they're only there Mon - Fri it appears.

    Does anyone have any other suggestions?

    Many thanks

    Ian
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    [Deleted User][Deleted User] Posts: 2,190
    Forum Member
    ✭✭✭
    Watty2691 wrote: »
    I tried Les's suggestion a number of times, having wondered if I'd not left the box off long enough. The last time was for over an hour.

    In each attempt the aerial cable was removed.

    I was unable to stop it cylcing. I tried the menu button on the front panel and on the handset (and checked that the batteries were ok).

    None of this works and it still does as described in the original post.

    Thanks for the suggestion though Les.

    I've emailed Humax's support but they're only there Mon - Fri it appears.

    Does anyone have any other suggestions?

    Many thanks

    Ian
    In that case, the last thing to try before getting Humax support to do a Warranty exchange, is to reflash the firmware.

    You can get it from here. The "Download Instructions" Tab tells you how to install it, by downloading a piece of software you run on your PC/Laptop. You will need a null modem cable, and if you don't have a legacy serial port on your PC, you will also need a USB to Serial converter cable.

    Rgds.


    Les.
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    Big-lesBig-les Posts: 2,695
    Forum Member
    ✭✭✭
    Watty2691 wrote: »
    I tried Les's suggestion a number of times, having wondered if I'd not left the box off long enough. The last time was for over an hour.

    In each attempt the aerial cable was removed.

    I was unable to stop it cylcing. I tried the menu button on the front panel and on the handset (and checked that the batteries were ok).

    None of this works and it still does as described in the original post.

    Thanks for the suggestion though Les.

    I've emailed Humax's support but they're only there Mon - Fri it appears.

    Does anyone have any other suggestions?

    Many thanks

    Ian

    Les's suggestion is the correct cure for the problem you describe. If you are sure you can't get into the menu with the aerial removed then rather than faff about I think you should take the box back.
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    [Deleted User][Deleted User] Posts: 2,190
    Forum Member
    ✭✭✭
    Big-les wrote: »
    Les's suggestion is the correct cure for the problem you describe. If you are sure you can't get into the menu with the aerial removed then rather than faff about I think you should take the box back.
    Hi Les,

    I probably agree, but was giving the OP an option to try if he wanted to have a go at recovering his box before Monday, with a fresh firmware.

    Rgds.


    Les.
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    Big-lesBig-les Posts: 2,695
    Forum Member
    ✭✭✭
    savvy wrote: »
    Hi Les,

    I probably agree, but was giving the OP an option to try if he wanted to have a go at recovering his box before Monday, with a fresh firmware.

    Rgds.


    Les.

    Yes I posted before I saw your last and would myself certainly try re-loading the software.
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    [Deleted User][Deleted User] Posts: 5
    Forum Member
    Thanks to Les and Savvy for their advice.

    I've spoken to the retailer from whom I got the box and because Humax offer a 2 year warranty I'm having it exchanged tomorrow.

    Meantime Humax responded to my email saying that there is nothing I can do to fix other than exchange it anyway.

    best wishes

    Watty
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