Help! Possible dodgy laptop
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Hi
I recently bought a second-hand Acer Aspire 5742 off eBay from a seller who had a very high positive feedback rating. I've been using it today to try and install things, and for no reason at all, it shuts itself down after about half-an-hour, though sometimes in less time than this. Now I don't mean it Hibernates or Sleeps - I mean literally just turns itself off, without warning. I've checked all the power plans in the Control Panel and it's nothing to do with them.
I've asked the seller for advice but he won't get back to me. I'm stumped. Either way this does not sound good.
I recently bought a second-hand Acer Aspire 5742 off eBay from a seller who had a very high positive feedback rating. I've been using it today to try and install things, and for no reason at all, it shuts itself down after about half-an-hour, though sometimes in less time than this. Now I don't mean it Hibernates or Sleeps - I mean literally just turns itself off, without warning. I've checked all the power plans in the Control Panel and it's nothing to do with them.
I've asked the seller for advice but he won't get back to me. I'm stumped. Either way this does not sound good.
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Thanks, it could well be that you know. The front of the laptop gets very warm very quickly. How do I check if the fan is turning on though, I don't know where it is to be honest.
http://www.youtube.com/watch?v=Xk65lnGnWUc
I've just turned it off after an hour and it's been fine, but the underside is very, very hot.
http://www.filehippo.com/download_speccy/
Shouldn't matter if they have a returns policy or not. If this problem wasn't mentioned in the description (i.e. it was described as in full working order) and the seller has gone quiet then the buyer could just open a SNAD case for a refund, as long as it's not longer than 45 days (I think) since it was bought.
In this instance, I'd just be wanting to return it for a refund rather than trying to mess about and fix it.