No. porting

[Deleted User][Deleted User] Posts: 280
Forum Member
Hi

i have a virgin moble sim and want to keep the phone number when i move to o2. But before porting the number and getting the pac code etc do i have to get the new o2 sim activated my topping it up by say £10?

The o2 sim was a free one of the internet, and so far i cant make calls to it.

So what first - port number then top up for activation or activate first then port number?

Comments

  • SystemSystem Posts: 2,096,970
    Forum Member
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    O2 told me I had to activate the SIM card first so I topped up and gave them the pac on the same day.

    Your pac lasts 30 days so get it, top your sim up and contact O2 and pass the pac on.
  • [Deleted User][Deleted User] Posts: 1,570
    Forum Member
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    Your original sim will need to be activated so that the network recognises which number the ported number needs to go onto.

    Activate firs then initiate the port in.
  • [Deleted User][Deleted User] Posts: 280
    Forum Member
    thanks for the help!
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