Plymouthbloke, would you be able to tell me when an orange cell is going to be switched back on? It has been being upgraded for at around 3 months now.
Service Impact: Customers in the North Yorkshire areas may have experienced problems trying to make and receive calls and accessing all data services on 3G between 13:05 to 13:20. Mobile broadband services would have been unavailable. Customers would have been able to operate on 2G, however data sessions would have been slower and web pages may have taken longer to load.
Incident Start Date/Time: 23/05/2013 13:05
Incident End Date/Time: 23/05/2013 13:20
Brand Impacted: All Customers
Incident Details: Service self restored during investigations with Managed Service Partner.
Service Impact: Customers in the North Yorkshire areas may have experienced problems trying to make and receive calls and accessing all data services on 3G between 13:05 to 13:20. Mobile broadband services would have been unavailable. Customers would have been able to operate on 2G, however data sessions would have been slower and web pages may have taken longer to load.
Incident Start Date/Time: 23/05/2013 13:05
Incident End Date/Time: 23/05/2013 13:20
Brand Impacted: All Customers
Incident Details: Service self restored during investigations with Managed Service Partner.
I have not been receiving or been Able to make texts and calls for 2 days now. Today is worse then yesterday. I'm fed up now
Well that article is talking rubbish... all networks in the UK are GSM. Phones are either CDMA which don't use SIM cards, or GSM which use SIM cards. So they don't know what they are talking about.
You can't switch to GSM as you are always using it.
I guess what they mean is switch to GPRS by disabling 3G and LTE, which as said cannot be done on EE on the iPhone (you can switch LTE off, but not 3G).
Comments
Service Management Centre
Service Operations Bulletin
Resolved Incident: EE and T-Mobile customers are able to dial 150 and get to the welcome message, and are now able to self serve.
Incident Priority: P1
Incident Reference: IN3936971
Service Impact: Customer services will now be able to receive calls.
Incident Start Date/Time: 21/05/2013 19:44
Incident End Date/Time: 21/05/2013 21:24
Brand Impacted: All Customers
Incident Details: Investigations have proved that this issue is related to an ongoing incident.
Next Update: No further updates
Thing is, you never actually had that much data anyway. It was a reporting issue.
That is incorrect. I'm currently using my additional 5GB allowance which shows that it will expire in 9 days.
That'll be corrected soon. You'll know when because your access will stop
I posted on Twitter @OrangeHelpers but they had no ETA.
Service Management Centre
Service Operations Bulletin
Resolved Incident: Loss of 3G voice and data services
Incident Priority: P1
Incident Reference: IN3937915
Service Impact: Customers in the North Yorkshire areas may have experienced problems trying to make and receive calls and accessing all data services on 3G between 13:05 to 13:20. Mobile broadband services would have been unavailable. Customers would have been able to operate on 2G, however data sessions would have been slower and web pages may have taken longer to load.
Incident Start Date/Time: 23/05/2013 13:05
Incident End Date/Time: 23/05/2013 13:20
Brand Impacted: All Customers
Incident Details: Service self restored during investigations with Managed Service Partner.
Next Update: No further updates
Where do you get these status updates?
I get them from EE
Via email? how?
Yes, they come via email from EE, I am on the outage list.
No, you don't. Seriously.
http://www.mobilenewscwp.co.uk/2013/06/12/ee-experiencing-network-issues-in-parts-of-south-east-england/
So Devon is in the South East now!
I have not been receiving or been Able to make texts and calls for 2 days now. Today is worse then yesterday. I'm fed up now
Unfortunately you can't disable 3G on an iPhone 5 on the EE network(s)
Well that article is talking rubbish... all networks in the UK are GSM. Phones are either CDMA which don't use SIM cards, or GSM which use SIM cards. So they don't know what they are talking about.
You can't switch to GSM as you are always using it.
I guess what they mean is switch to GPRS by disabling 3G and LTE, which as said cannot be done on EE on the iPhone (you can switch LTE off, but not 3G).