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T-mobile Question
[Deleted User]
Posts: 808
Forum Member
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I wonder if anyone can help me. I have just changed over from pay as you go to contract on T-Mobile. I did this today at 4pm. I was told in the email phone would be delivered in 2 working days.
Now here's the thing I still had money on my pay as you go, about £10, however i have dialed 150 tonight to find out exactly how much i had left to make sure i would have enough till my new phone turned up and it would appear that i have moved to contract already. Have i lost what was left on my pay as you go.
Also when do you get the first bill?
Thanks i hope that made sence.
Now here's the thing I still had money on my pay as you go, about £10, however i have dialed 150 tonight to find out exactly how much i had left to make sure i would have enough till my new phone turned up and it would appear that i have moved to contract already. Have i lost what was left on my pay as you go.
Also when do you get the first bill?
Thanks i hope that made sence.
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Only T-Mobile can tell you what they have done. I hope you are able to get the answers you need.
Sorry to ask a stupid question, but this is the first time on a contract and want to make sure i understand properly. I only ask on here as it is easier then ringing them and you are all helpful on here.
Many Thanks
Free calls don't show out of your Flext balance or on any itemised bills.
You can also sign up to 'My T-Mobile' on their website and track everything there.