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Humax pvr9200t freezing since Summer time was updated

shrekshrek Posts: 835
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I have had this piece of excellent kit since last October. Havent used it for a few days until today. I switched it on at tea time and it said that it would update the time.

Twice tonight its crashed, once whilst Eastenders was one and another just as ten oclock news came on, the picture just frooze and had to reset at back of box.

Anyone has similar problem?
Thanks
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    [Deleted User][Deleted User] Posts: 4,545
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    Yes I have. It will happen on all the BBC channels at certain times and started since 22nd March. Still waiting for a fix unfortunately, but hopefully this issue, which started with BBC interactive coverage of the games will subside now the common wealth games is over! He says fingers crossed
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    shrekshrek Posts: 835
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    Thanks marcdavis
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    [Deleted User][Deleted User] Posts: 1,800
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    shrek wrote:
    I have had this piece of excellent kit since last October. Havent used it for a few days until today. I switched it on at tea time and it said that it would update the time.

    Twice tonight its crashed, once whilst Eastenders was one and another just as ten oclock news came on, the picture just frooze and had to reset at back of box.

    Anyone has similar problem?
    Thanks


    mine is sulking tonight - very similar, some problem suring recording of eastenders on bbc1, set it to record on bbc3 10pm, but it didn't record.

    Now I can only seem to get one thing recording at a time- has one of the tuners died???

    Help!
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    [Deleted User][Deleted User] Posts: 4,545
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    tvaddict37 wrote:
    mine is sulking tonight - very similar, some problem suring recording of eastenders on bbc1, set it to record on bbc3 10pm, but it didn't record.

    Now I can only seem to get one thing recording at a time- has one of the tuners died???

    Help!

    I suppose its possible. Try doing an instant record on two different channels that are on seporate MUXs or PIP. If it wont let you try turning off all recordings and switching to standby. Then power off from the back for 5 minutes and power back on. Try the above again. I dont know how to check if a tuner is faulty other than this.
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    [Deleted User][Deleted User] Posts: 9
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    To see if both tuners are working I suspect you could also try Picture In Picture (PIP) on separate MUXs e.g. BBC1 and ITV1, with no recordings active. If you get 2 pictures then both tuners will be working.

    Sound reasonable?
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    [Deleted User][Deleted User] Posts: 9
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    Sorry, using PIP is also what marcdavis said!
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    [Deleted User][Deleted User] Posts: 1,800
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    marcdavis wrote:
    I suppose its possible. Try doing an instant record on two different channels that are on seporate MUXs or PIP. If it wont let you try turning off all recordings and switching to standby. Then power off from the back for 5 minutes and power back on. Try the above again. I dont know how to check if a tuner is faulty other than this.

    hmmm, tried this - standby, off at back, waited over 5 mins, all back on, PIP works fine, but having pressed record, changed channels, it won't record a second channel, and on timer it starts the first one recording, but when the second is due to start the box obviously thinks about something, the program due to record just goes black and no sound, and it doesn't record.

    what has happened????
    any advice? I have too much stuff on the hard drive to take it back, and no easy way of getting it off quickly. Also it has revolutioned my life, I couldn't be without it :cry:
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    [Deleted User][Deleted User] Posts: 92
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    The usual answer from HUMAX is to reset the machine to its default settings (found in one of the menu options). Your hard drive recordings will remain safe. I have had to do this a few time since I got it last year. I have just completed the reset myself after have about 6 lockups, and so far all is OK
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    ZorricZorric Posts: 19
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    I've had my machine a few days now after my Digifusion died and I "upgraded" (I wonder!) at John Lewis. Twice today it has locked up, once this afternoon about 13:50. It was on BBC 1 and nothing was recording or playing back.
    Then this evening it was supposed to record Andromeda on BBC 4, and started the recording but crashed at 21:59.
    The part recording is on the list of programs and plays back OK, at least for the first 20 minutes which is all I've seen so far.
    Very frustrating and you can imagine the comments from the rest of the family, mainly mentioning that the Panasonic VCR gathering dust in the corner always manged to record something, never locked up, etc, etc.....
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    [Deleted User][Deleted User] Posts: 1,800
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    busterg100 wrote:
    The usual answer from HUMAX is to reset the machine to its default settings (found in one of the menu options). Your hard drive recordings will remain safe. I have had to do this a few time since I got it last year. I have just completed the reset myself after have about 6 lockups, and so far all is OK


    ok, done this, and I now appear to have two working tuners..... and NOTHING in my recorded programs!!!!!!!!!!


    (I am completed P*$*ed off that I have lost everything) - BUT, in the hard drive control it tells me my hard drive is nearly full - SO WHERE ARE MY RECORDINGS????????????


    I'm getting onto humax RIGHT NOW :mad: :mad: :mad:
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    [Deleted User][Deleted User] Posts: 15
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    It's not just me then, I've had my 9200 since christmas and its worked perfectly, but since the clocks changed I've had 2 lockups and one was exactly the same as Zorric's, it locked up during recording Andromeda on BBC 4 and I'm sure it was about the same time.
    Good job Andromeda is being repeated a couple more times.
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    PadrePadre Posts: 1,516
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    Zorric wrote:
    Then this evening it was supposed to record Andromeda on BBC 4, and started the recording but crashed at 21:59.
    The part recording is on the list of programs and plays back OK, at least for the first 20 minutes which is all I've seen so far.

    Mine crashed at excatly the same time and recording the same program. The odd thing is that it started recording at 8:30pm, which it was not set for. The schedule was setup to only record Andromeda :confused:
    tvaddict37 wrote:
    (I am completed P*$*ed off that I have lost everything) - BUT, in the hard drive control it tells me my hard drive is nearly full - SO WHERE ARE MY RECORDINGS????????????

    Sounds like you have the lost recording bug. I think that all your recordings are lost because the HD file table has been corrupted, AFAIK the only remedy is a format of the drive to recover the space. Nothing can be done to recover the recordings. :(
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    [Deleted User][Deleted User] Posts: 1,800
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    Padre wrote:

    Sounds like you have the lost recording bug. I think that all your recordings are lost because the HD file table has been corrupted, AFAIK the only remedy is a format of the drive to recover the space. Nothing can be done to recover the recordings. :(

    yes, i fear you are correct, I'm SO angry that I didn't back up onto VCR - I'd done the really important stuff, but still had about 20 hours of stuff i wanted to watch and keep parts of. And I bought a load of tapes at the weekend.

    Form now on EVERYTHING gets downloaded onto VCR immediately.

    VERY annoyed that the manual in incorrect, it says very clearly that it deletes the channel list etc but that no information on the hard drive will be lost.

    Off to email humax.

    :mad: :mad: :mad: :mad: :mad:
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    Barry.WilliamsBarry.Williams Posts: 834
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    Padre wrote:
    Mine crashed at excatly the same time and recording the same program. The odd thing is that it started recording at 8:30pm, which it was not set for. The schedule was setup to only record Andromeda :confused:



    Sounds like you have the lost recording bug. I think that all your recordings are lost because the HD file table has been corrupted, AFAIK the only remedy is a format of the drive to recover the space. Nothing can be done to recover the recordings. :(


    It depend what type of file allocation table method is being used. In general with the right tools you can recover all or some of the data.

    With the PC FAT tables two tables are kept if one becomes corrupt you can still recover the data using the other FAT table. If you loose both you can still recover most of the data provided you did not write any more data to disk but this is a sppecialised task to recover it and some data my be lost
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    [Deleted User][Deleted User] Posts: 428
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    tvaddict37 wrote:
    VERY annoyed that the manual in incorrect, it says very clearly that it deletes the channel list etc but that no information on the hard drive will be lost.
    The manual is correct. Resetting to factory defaults doesn't delete any recordings. It deletes your schedule, channel lists and favourites, and resets any options back to their defaults, but doesn't touch the recordings.

    I suspect your disk was already corrupted before you tried resetting the box, so you were going to lose your recordings sooner or later anyway. It is just bad luck that resetting to defaults is the thing that tipped it over the edge in your case.

    Incidentaly, Humax's standard response to people who lose their recordings is to ask them to reset to factory defaults. (I don't know of a single case where this has worked.) I wonder if they'll suggest the same to you...
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    [Deleted User][Deleted User] Posts: 4,545
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    Agree with mfmf as this is something thousands of people do, like all the other ideas that come up; but I can certainly see the logic tvaddict is aplying i.e. it was the last thing he did himselfon the box before it happened.
    Like the last things some others have done in the past before loosing their recordings table like deleting some recordings, reaching 80% disk capacity, trying to put a file on to the D2 partition via elinker etc etc, its not replicable and something one person says causes it doesnt apply to another who didnt do any of the same things at any time in the past prior to their falling foul to this. Its not something you can ask someone to replicate and it just happens unfortunely - or fortunely!
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    [Deleted User][Deleted User] Posts: 1,800
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    marcdavis wrote:
    Agree with mfmf as this is something thousands of people do, like all the other ideas that come up; but I can certainly see the logic tvaddict is aplying i.e. it was the last thing he did himselfon the box before it happened.
    Like the last things some others have done in the past before loosing their recordings table like deleting some recordings, reaching 80% disk capacity, trying to put a file on to the D2 partition via elinker etc etc, its not replicable and something one person says causes it doesnt apply to another who didnt do any of the same things at any time in the past prior to their falling foul to this. Its not something you can ask someone to replicate and it just happens unfortunely - or fortunely!

    Fair points. I just wish I'd backed up the stuff on there earlier - but as ever its down to time. I also wish I'd read the lost all recordings thread before, maybe I wouldn't have been so quick to do a reset.

    Hey ho, worse things happen, and I do still love the principles of this machine!!!

    Marcdavis, is it true that humax are no longer working on a recovery tool?
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    [Deleted User][Deleted User] Posts: 4,545
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    tvaddict37 wrote:
    Fair points. I just wish I'd backed up the stuff on there earlier - but as ever its down to time. I also wish I'd read the lost all recordings thread before, maybe I wouldn't have been so quick to do a reset.

    Hey ho, worse things happen, and I do still love the principles of this machine!!!

    Marcdavis, is it true that humax are no longer working on a recovery tool?

    Hi tvaddict37 see post 166 on the lost recordings thread which is the last I've got on this.
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    [Deleted User][Deleted User] Posts: 3
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    Yes has frequent lock ups this week - seems to coincide with clocks going forward.

    I also have a Humax 17"idtv and that has been locking up as well
    To be fair that has locked up quite frequently since I've had it and I don't think its been more frequent this week
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    [Deleted User][Deleted User] Posts: 210
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    My Humax has probably frozen about 3 times since last year. Now since the BST change its freezing every day! hmmmm :confused:
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    [Deleted User][Deleted User] Posts: 20
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    flemmo wrote:
    My Humax has probably frozen about 3 times since last year. Now since the BST change its freezing every day! hmmmm :confused:

    Ditto Flemmo.

    I had not had one lock up since purchasing my Humax. Since the clocks went back my box has locked at about 10am every day.
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    [Deleted User][Deleted User] Posts: 195
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    It does really just 'coincide' with the BST change. It was actually at around this time that the BBC started transmitting content for BBCi which crashes the box... a fix is on it's way - watch the Humax site... any day now.
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    [Deleted User][Deleted User] Posts: 1,276
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    JUWWI wrote:
    Since the clocks went back my box has locked at about 10am every day.
    You must be arriving at meetings and things 2 hours late. The clocks went forward. ;)
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    [Deleted User][Deleted User] Posts: 20
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    TimmyRaa wrote:
    You must be arriving at meetings and things 2 hours late. The clocks went forward. ;)

    Of course I meant 'back' to BST ;)
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    [Deleted User][Deleted User] Posts: 44
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    my 9200 locked up last night watching Match Of the Day on BBC1 (Pontop Pike tx)
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