Loss of Disney channel
The Mangler
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We have multiroom; on the Sky+ box all channels are showing fine but on the second box we have a complete loss of all Disney channels. Seeing as this is the TV for the kids its a tad annoying! I rang the technical helpline and after going through their usual checks all they can now recommend is an engineer out at acost of £65, but even then he says he couldnt guarantee it fixing the problem. Coming two months after I threatened to cancel the whole Sky package it all seems a little contrived to me - but maybe Im just a cynic Anybody else have any problems like this and if so, any tips for getting Disney back so my kids stop moaning.
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Is Disney counted as a premium channel? If not, swap your cards over for a minute, see what happens. All normal channels should work fine on both boxes, put premium ones won't, as they need pairing with the box. If it's not a premium channel, it'll help eliminate the card as the problem.
If it is a premium channel, you could always swap boxes over, this will help eliminate a problem with the LNB.
Thats all i can think of at the moment.
If that doesn't work, the best thing you can do is swap the boxes and see if the problem stays with the box, or stays with the room it's fitted in. If it stays with the box, you know the box has the problem. If it stays with the room it's fitted in (in other words, the problem transfers to the other box), you know that it's a cabling or LNB problem.
thanks again.
How did you get on, any joy with your tests?
without doing anything at all, miraculously theyre back on today!!!! The weather hasnt been particularly bad, nothing has changed as far as Im aware so this one's a mystery.
I'll keep you posted, thanks again folks.
3mins later the channel was accessible again.