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The Sony Repair Centre
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[Deleted User]
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I'm thinking my PS3's gonna need repaired (constant loss of sound and the machine freezes up). Does anyone have any experiences with them and what the service is like?
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They will send you a replacement unit will be new if its 40gig or a refurb if its a 60gig
Call them explain your problems, they will ask for your serial number etc.
As its friday i doubt you'd get a new one before mon or tues now...they aim to give you a replacement within 48 hours.
Sony Customer support 08705 99 88 77
If its a 40gig, and still under store warrenty why not just take it back to the shop?
be sure to let us know what happenes
For the record my PS3 is a 40 gig model.
how often is it?
comes with a 12 month guarentee so you should be able to get what ever is wrong sorted
it has done it maybe 6or 7 times with 3 different games (fifa08, uncharted, cod4) but 4 of those have been in the last week and a half.
Good to know about the guarantee:cool:
All my documents are with the box in the loft.:D
Sony support is excellent. To me, that's worth a good proportion of the, admittedly high, price of the machine.
With the old one, the problems started when playing call of duty 4, the picture just froze with blocky colors and wierd matrix style lines running thru the picture. I had the ps3 last october, so about 6 months, i still had the receipt but all sony asked for was the date of purchase, to be honest they were quite helpful over the phone trying a few things to try and reset it. but that didnt work and they arranged an exchange....like i said earlir it was supposed to be tuesday, i'll forgive them that cock up as its all been sorted within 7 days and the one delivered looks as new, happy days!
Out of intrest, my missus was nearly crying the other week cos the lab she works at got a ps3 sent through for testing..... they had to smash it up into little bits :eek: then test all the chips and plastics etc to see what was affected by different substances:mad:
What a waste.
I'll definately give em a call if the fsod error persists then.
I'll give it a couple of days and see how it gets on and if there's still problems, I'll get back on to them.
Mine looked brand new (could see no dust in the vents/fans, no marks etc) so was really unhappy.
Unlike when I got a refurbished Xbox 360 a couple of months ago to replace my elite of about 4 months old that got the RROD, which had dust in the vents, dust on the fans, a couple of marks down the sides and some sticky stuff on the front of the disc tray as though a sticker was on it.
Wasn't impressed to say the least - then again, it is Microsoft! :rolleyes:
It's amazing. I have nothing but great things to say about them. I was even having a laugh and a joke with the girl from customer service. Plus they are english!!!
Can't fault them at all.
Good stuff. I'd hate to think what would happen if I had to get my 360 replaced.
Yeah, its good that at least they have that part right. I might have to use them soon if my frustration keeps up as I am liable to smash this PS3 up. :mad:
Glav mate,
My PS3 sound has gone well weird.. kinda sounds like i'm def sometimes...
Is me PS3 going??