Sky Box Has Reverted Back To Old Style Search Function

JEFF62 · 13/12/13 - 15:56

My Sky box was in stand by yesterday morning and was on channel 998 as if an update had been done overnight. Just realised that the search function has gone back to the old style search. I have had the new style search function for about a month and now the old one has reappeared. Anyone else had this happen or can explain why. This is like a backward step. I have never known my sky box to downgrade before! Mind you it may mean I get the old style showcase back,

David_Ayling · 13/12/13 - 16:05

is your box still runing R008. also the new search use's the internet to work. if your box is not doing so it will us the old search. all you need to do is reset your box in the network setting.

JEFF62 · 13/12/13 - 16:18

David_Ayling wrote: »

is your box still runing R008. also the new search use's the internet to work. if your box is not doing so it will us the old search. all you need to do is reset your box in the network setting.

Not sure what you mean by running R008. But I have all the On Demand stuff connected ok. The Boxsets and catch up etc are all present. I will try a reboot and se if that helps.

dcoppard · 13/12/13 - 16:27

JEFF62 wrote: »

Not sure what you mean by running R008. But I have all the On Demand stuff connected ok. The Boxsets and catch up etc are all present. I will try a reboot and se if that helps.

R008 refers to the start of the software/model number shown under settings and details tab.

Tony Richards · 13/12/13 - 17:11

Strange. The new version search only arrived on my box yesterday when I first switched on.

airbusA346 · 13/12/13 - 18:29

Tony Richards wrote: »

Strange. The new version search only arrived on my box yesterday when I first switched on.

Same for me; and I am glad it has reverted back, IMO the Enhanced Search is rubbish.

sodafountain · 13/12/13 - 19:05

airbusA346 wrote: »

Same for me; and I am glad it has reverted back, IMO the Enhanced Search is rubbish.

Your box has not reverted back, it has just lost it's internet connection, then it shows the old search.

RobSmithS · 13/12/13 - 19:27

My box (drx895-c)had the r008.063.49.08p download early morning either on Wednesday or Thursday.

The new search (added for the first time as a result of that download) worked yesterday but today the search has reverted to the old style as others describe above. Box is broadband connected, downloads the on demand content fine, no known disconnection has occurred.

Also the other change I noticed (to do with Showcase/on demand) is outlined with the answers here:
http://forums.digitalspy.co.uk/showthread.php?t=1920170

spearce8 · 13/12/13 - 20:46

Same here, channel 998 yesterday morning, I've one of those new built-in wireless boxes, old search is back, not complaining, never liked the *new* feature, you could never search for the next 7days without switching off your internet first.

Also experienced no 'disconnection'

mersey70 · 13/12/13 - 21:28

I have the same problem. I tried to use search and it said there is no or a limited broadband connection and reverted back to the old search screen.

Catch Up and On Demand are working fine though. I'm on version R008.063.49.08P

Edit: I just checked their forum and Sky are aware of this issue, there is a problem with their servers.

horace_Tort1 · 13/12/13 - 22:23

JEFF62 wrote: »

My Sky box was in stand by yesterday morning and was on channel 998 as if an update had been done overnight. Just realised that the search function has gone back to the old style search. I have had the new style search function for about a month and now the old one has reappeared. Anyone else had this happen or can explain why. This is like a backward step. I have never known my sky box to downgrade before! Mind you it may mean I get the old style showcase back,

Same here I have R008.063.49.08P

muppetman11 · 13/12/13 - 22:28

mersey70 wrote: »

I have the same problem. I tried to use search and it said there is no or a limited broadband connection and reverted back to the old search screen.

Catch Up and On Demand are working fine though. I'm on version R008.063.49.08P

Edit: I just checked their forum and Sky are aware of this issue, there is a problem with their servers.

Server problems at Sky.

daniel99 · 13/12/13 - 22:30

same software version has you guys box was on channel 998 yesterday morning

mersey70 · 14/12/13 - 02:01

The connected search seems to be working again on my box now.

[Deleted User] · 14/12/13 - 17:58

airbusA346 wrote: »

Same for me; and I am glad it has reverted back, IMO the Enhanced Search is rubbish.

How is it rubbish? It offers far more functionality to the previous version. Previously you could only search by programme title but now you can search for actors or items in the synopsis.

degsyhufc · 14/12/13 - 18:51

Wizross wrote: »

How is it rubbish? It offers far more functionality to the previous version. Previously you could only search by programme title but now you can search for actors or items in the synopsis.

It has it's positives and negatives.

[Deleted User] · 14/12/13 - 19:01

degsyhufc wrote: »

It has it's positives and negatives.

I don't really see the negatives - apart from the lack of tabs for demand/guide/planner.

muppetman11 · 14/12/13 - 19:13

Wizross wrote: »

How is it rubbish? It offers far more functionality to the previous version. Previously you could only search by programme title but now you can search for actors or items in the synopsis.

I agree its far superior to what we had before I'd hate to go back to that.

degsyhufc · 14/12/13 - 19:41

Wizross wrote: »

I don't really see the negatives - apart from the lack of tabs for demand/guide/planner.

Here are some examples

HDCriticalFan wrote: »

Oh dear. I find this update to be a big step sideways.

I like the power of the new search. I like the ability of the search to be performed in the planner - I have a lot of recordings !

I can do without the conflation of On Demand with TV Guide results.

I really, really, don't like the fact that a search no longer returns Planner hits alongside TV Guide hits :(:(

It used to be that you could do one simple search and, by tabbing sideways, you could review hits on the TV Guide, On Demand and Planner separately,quickly and easily. Now you would have to do multiple searches to go back and forth.

ep1987 wrote: »

Brilliant, they've removed a key feature. I'm guessing they haven't fixed the stacking issue (slightly different programme names not staying together in a stack, 'New:' tends to ruin things as does adding custom titles like they now do for A Football Life).

degsyhufc wrote: »

Just noticed another backwards step.

Previously you only had to enter the start of a programme name, 2 or 3 letters would narrow it down enough but now you have to enter the full first word or risk it not being identified and also if the word is in an EPG listing it will bring that up also.

e.g.
Typing in 'kar' then entries for Karl Pilkington will appear in the list but if you press select then no Karl Pilkington shows are in the results.

degsyhufc wrote: »

I've found some more issues with the new search.

e.g. Type in War and then scroll down the list and select war.

Plenty of search results. How many? Nobody knows.
It should say how many results have been found.
It should also list how many pages of results there are as you could be there a long time scrolling though.

Also it should have extra filters.
As far as I can tell it's just random.
There should be an option to sort by name/title.
There should also be filters to filter genres, films only, programmes only, On Demand and Sky Store.

HDCriticalFan wrote: »

Yea, that's pretty bad.

I counted over 120 pages of hits ... that's about 1,000 hits.

Surely there is a clear and obvious requirement to list only hits with "war" in the title !?!

Dave-H wrote: »

Of course typing in a word like "war" is going to give you a huge number of "hits".
The idea is surely that you then refine the search by typing in other words.
For instance, typing "war" followed by "world" just gives you a few pages of hits, mostly containing "World War" in the title or synopsis as you'd expect.
It's no different to the way that Google searches work with dropdown suggestions.

degsyhufc wrote: »

I scrolled through 10-15 pages before I gave up.

Yes, it should have a 'titles only' filter.

degsyhufc wrote: »

What about the film 'War'?
It's been on Channel5 recently and may also be in Sky Store.
How easy would it to be to find that?
You type in war, it highlights it in the dropdown so you select it and then are presented with 200 pages of listings???

I don't see why selecting 'war' doesn't result with titles containing the word 'war' are not listed first.

airbusA346 · 15/12/13 - 02:42

Wizross wrote: »

How is it rubbish? It offers far more functionality to the previous version. Previously you could only search by programme title but now you can search for actors or items in the synopsis.

No tabs, and programmes aren't grouped into series.

And can't search by category, which I used quite a lot.

Hey there!

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Sky Box Has Reverted Back To Old Style Search Function

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