Exodus of O2 (BE) Subscribers over sale to Sky
Everything Goes
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40,700 subscribers to O2 (BE) have left in the first quarter of 2013 since Sky announced that they had bought the ISP.The sting in the tale is that an extra £20 million would only be payable to Telefonica dependent upon the successful delivery and completion of the customer migration process. This is looking increasingly unlikely as customers leave in droves.
http://www.ispreview.co.uk/index.php/2013/05/sky-sale-triggers-exodus-of-o2-uk-home-broadband-subscribers.html
http://www.ispreview.co.uk/index.php/2013/05/sky-sale-triggers-exodus-of-o2-uk-home-broadband-subscribers.html
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but if you look at the numbers:
December 2010 – 671,600 (largest peak)
March 2011 – 669,200
June 2011 – 652,900
September 2011 – 625,300
December 2011 – 620,300 (-5,000)
March 2012 – 617,800 (-2,500)
June 2012 – 602,000 (-15,800)
September 2012 – 579,500 (-22,500)
December 2012 – 560,100 (-19,400)
March 2013 – 519,400 (-40,700)
there are a few things going on. there has been a steady decline. this is natural as more people are consolidating their broadband around their TV service, so half that would have happened anyway. there is also a natural churn people come people go. this is not shown in the numbers. it is likely that this is continuing people are leaving as would be expected, but that new people are not signing up as it is well known that they will be moving to sky.
i think this is some way apart from people leaving 'in droves' - and for sky it's not a massive problem. sky are not interested in the ISP business, it makes no money, they are interested in selling people tv. and they will get half a million customers that they can try and up-sell to. which is the best way of them expanding their business.
murdoch.
but yes. like i say i don't see any evidence that people have been leaving based on sky.
The number of people leaving has doubled in 3 months since it the deal was announced. That is a clear sign!
No it's not. You are reaching a conclusion that is not supported by the data at all.
you have no reason for the numbers. you can not pull a reason out of the air and decide that is definitely it.
the trend for the number of people leaving in a quarter is definitely rising. what would it have been without the sky takeover? i don't know, i wouldn't claim to. could it be the number of exchanges that are now FTTC enabled has grown and people are leaving for that?
the figures given by the article do not show the number of people that leave and sign up in any given month. you do not know how much of that number is an increase in people leaving and how much is fewer new people signing up. only the net figure is shown. it may be that in any given quarter you would expect 100,000 customers to leave but expect to acquire new customers to replace them. it could be that.
you are presenting things as fact that are only guess work. and worse you're seeing what you want to see.
Horatio Nelson would be proud of you. I see no fall in subscribers
I did not say that. There is clearly a fall in subscribers.
Are you capable of responding to the points I've made?
But Sky has a fibre broadband service.
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I know. But I saw no point in waiting.
Well I'll be on the list of May leavers from O2, although in my case I'm jumping over to Sky early as they're giving me a year free, plus their line rental is cheaper than BT.
Murdoch.
Yep, i know 2 people who was with O2 and one with Be, not here in Hereford, but elsewhere. as soon as they heard sky was taking over, they made arrangements to go elsewhere. even after i told them that sky broadband is pretty good, they said no way are they paying Murdoch any money
But there is no doubt that for some people there is a 'Murdoch' factor attached to it.
Well I did. So there's your evidence.
Well you can just ignore the fact that not only have people on this forum and this thread said they have left because Sky is taking over.
Examples:
Psionic, mktrix and iiyama17 (left cos of Sky announcement) the fact that noise747 knows 2 people who left because of Sky, plus alan.w who tried to leave but was talked into staying.
This has definitely accelerated the numbers leaving.
I have no doubt its given some users a nudge. But you have to admit, post #1 was something of a leap (and the title of this thread too). Sorry for saying.
i have no doubt that some people have left because of sky taking over. But that is not what you said at all.
Ahh so you finally admit some people have left because Sky have taken over.