Mystery Shoppers

Tasi · 23/09/10 - 08:42

Are there any Mystery Shoppers on here who can give some advice?

My friends and I, all retired, have just heard of this and would like to learn more about it. From what we've read on line there are some scams out there and we are a bit perplexed how to sort the wheat from the chaff.

m4tt24 · 23/09/10 - 08:58

Never done it myself but Money Saving Expert has quite a lot of information and details for decent companies.

stirlingguy1 · 23/09/10 - 09:25

My mum does it. She works for a company called Retail Maxim who contact her with various missions!
http://www.retail-maxim.co.uk/

killjoy · 23/09/10 - 09:38

What is the level of payment ?

[Deleted User] · 23/09/10 - 09:43

killjoy wrote: »

What is the level of payment ?

Some places do not pay you. If mystery shopping a restaurant they pay your food and travelling expenses and that is all.

[Deleted User] · 23/09/10 - 10:37

i do Mystery dining which is good fun, worth a day out at the locations

www.mysterydining.co.uk

they are always after new people in areas and once you have more experience you can choose new locations to visit etc.

Tasi · 23/09/10 - 10:44

Thanks very much We are all at an age when children and grandchildren are all grown up and after having responsible jobs from which we are now retired, some of us are bored. I said I'd try and find out more.

[Deleted User] · 23/09/10 - 10:50

Hi, I do mystery shopping with www.grassrootsmysteryshopping.co.uk they are good - you can read what the assignment is before you accept and can also choose what day/time you want to carry out the assignment, I have completed several at local stores and usually get between £8 and £15 per time, on some you will need to make a purchase of £5 so you can input the receipt number to prove you carried it out but they will give you £5 on top of the earning so effectively you get a free item. They pay on two dates each month via BACS direct to your bank account and I haven't had any problems getting the money after the assignment. The other good thing about Grassroots is that they don't charge you to join like some of these mystery shopping firms, I would avoid those.

burton07 · 23/09/10 - 10:56

I already do mystery shopping. When my OH sees a new pair of shoes on my feet he says " Where did those come from?" and I say "Dunno- it's a mystery!".

[Deleted User] · 23/09/10 - 10:56

I used to work for an electrical retailer and you could spot mystery shoppers a mile off. They may as well have walked in wearing hi-vis with "Mystery Shopper" on the back.

Suspicions confounded when they ask about an extended warranty before you've even tried to sell them one. Shop floor retail workers get so tuned in to how normal customers behave that anybody trying to act as one sticks out a mile. I don't know why head offices bother with them.

[Deleted User] · 23/09/10 - 15:03

Treat the staff the way you expect them to treat and talk to you otherwise you can't complain about poor customer service.

[Deleted User] · 23/09/10 - 15:06

I do stuff for these:

http://www.xec.gapbuster.com/

Mainly McDonalds and KFC...a bit of Spar...and some stuff in a military base that has a restaurant.

You need to take a test with the above site to be a McDonalds mystery shopper. It's actually not easy but fortunately it's easy to cheat

[Deleted User] · 23/09/10 - 15:20

JPDorsetDS wrote: »

I don't know why head offices bother with them.

Its to make sure that the staff're being mindlessly docile, unquestioningly obedient mindless little zombies who won't answer back and just stand there and take bad manners/disrepect and not answer back becuase they know the said customers'll report them to the manager/head office.

camer · 23/09/10 - 15:51

Op, you could try Quickfit, apparently they are going to double their mystery shoppers/customers since Watchdog revealed that they had not been servicing cars correctly and had been charging for work not carried out with a 100% fail rate.:eek:

Tasi · 24/09/10 - 08:30

Thanks chisches & chocdoc . Exactly the info needed.

[Deleted User] · 24/09/10 - 09:42

I do it now and then - mainly when i can be bothered!

I have noticed that grassroots has been mentioned - also try retaileyes

kookiethekat · 24/09/10 - 11:06

I am with Grass Roots and Retail Eyes. I enjoy it and it gets me out of the office at lunchtime lol.

I tend to do about 5 or 6 a month, mainly shops and banks but I did have a Casino one a few weekends ago, I got £25 for gambling, £20 for food and then got paid £10 to do it.

I have had a few subways and a Frankie and Bennys as well. I always seem to get bad customer service when I am not "working" which is really annoying. I have only ever given 2 places a bad review. Been doing it for about 3 years now

oscardelahoya · 24/09/10 - 11:09

Mystery shopping is the reason for all the annoying things retail workers do and scripted questions they have to ask everyone. It is the worst idea anyone ever had.

Tasty Delight · 24/09/10 - 11:13

burton07 wrote: »

I already do mystery shopping. When my OH sees a new pair of shoes on my feet he says " Where did those come from?" and I say "Dunno- it's a mystery!".

Do we have the same husband?

Hey there!

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