Are scottish supermarkets in a panic about the new alcohol licences
roland rat
Posts: 13,829 Forum Member
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Some one from a local sainsbury was in doing her shopping, and she told me, that her manager intends to bring in new challenge alcohol guide lines
They recently failed an instore test purchase, and the following day trading standards were in, and they passed
So from Nov checkout operators in that store are being asked to ID customers upto the age of 60, and I kid you not
The operator needs not see id, only for the customer to confirm there age verbally, as it seem not all operators are following challenge 25, and store ricks loosing licence to sell alcohol
Even in our store on of the male operators , who is 19, sevred his friends from school, but he did not id them. Store manager had seen this, and the boy got pulled up for it, and was told he has to follow challenge 25 guide lines
He was told what if one of his friend was part of a test purchase, he would have failed
Are manager in apanic that they could loose there licence if they fail a test purchase, as of yet no one know what the new licencing authority will do
They recently failed an instore test purchase, and the following day trading standards were in, and they passed
So from Nov checkout operators in that store are being asked to ID customers upto the age of 60, and I kid you not
The operator needs not see id, only for the customer to confirm there age verbally, as it seem not all operators are following challenge 25, and store ricks loosing licence to sell alcohol
Even in our store on of the male operators , who is 19, sevred his friends from school, but he did not id them. Store manager had seen this, and the boy got pulled up for it, and was told he has to follow challenge 25 guide lines
He was told what if one of his friend was part of a test purchase, he would have failed
Are manager in apanic that they could loose there licence if they fail a test purchase, as of yet no one know what the new licencing authority will do
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Comments
being a tad concerned .
That's the only thing they understand.
I don't answer any questions at supermarket checkout.
Now that store paniced, they had weekly breifings woth checkout operators, to make sure they were id customers with alcohol
This has been discussed by our manager, to loose a licence would mean having to lay of colleagues, as there sales would drop, due to alcohol not being sold
You properly id the ones who look under 25, and for the rest, all they want to be done is for the customer to confirm there age verbally, so if it is a hassle for the customer, and he she refuses then ye go else where
Not even 'do you want any cashback'?
If I wanted cashback I'd say when I got to the checkout straight away I'm paying for my purchases by debit card and I'd like cashback of x pounds.
This let's the girl know straight away before she starts to scan.
I don't need to be prompted like a four year old kid.
You have to get in quick and say I don't answer questions at the checkout and that way neither your time nor the cashiers is wasted.
They are there to take the money and give change.
Some people think we have to answer questions in a shop.....we don't.
As long as you are pleasant and smile you can conduct business your way.
Don't really see what the problem with that is.
More reliable and ultimately fairer to everyone.
I do this already for the last month, it is alot easier to ask a person how old she/he is