how do i get bt to increase my broadband speed

Comments

• Options

  Mystic Eddy Posts: 3,987

  Forum Member

  ✭✭✭

  25/05/10 - 20:00 #2

  Email them and explain the problem.

  0
• Options

  Earake Posts: 1,808

  Forum Member

  ✭✭✭

  25/05/10 - 20:35 #3

  Find out what's causing the apparent slow down.
  
  First post the router's stats and then run www.speedtester.bt.com and post the results from there.

  0
• Options

  [Deleted User] Posts: 154

  Forum Member

  ✭

  26/05/10 - 10:38 #4

  BT ? ... could try holy prayer?
  
  switch providers.

  0
• Options

  jim_uk Posts: 13,280

  Forum Member

  ✭✭

  26/05/10 - 10:51 #5

  Moradin wrote: »

  BT ? ... could try holy prayer?
  
  switch providers.

  
  ^^^this, BT are a shambles, they change a fortune for a third rate service.

  0
• Options

  fiesata Posts: 471

  Forum Member

  ✭

  27/05/10 - 22:01 #6

  Sounds like he's on the 2 Mb BT package - could be the one with a 10 Gb limit - what a bargain this package is :eek::D

  0
• Options

  [Deleted User] Posts: 7,207

  Forum Member

  ✭

  28/05/10 - 11:07 #7

  philyb wrote: »

  my dad has bt broadband and he gets 2mb but his line can handle 4mb used to have sky broadband and he was getting 4 mb. how do i get bt to increase his broaddband speed

  Post the results of www.speedtester.bt.com - all of the results.

  0