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Missing channels
TabbyKitten95
Posts: 370 Forum Member
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Can anyone suggest why my DVD recorder (with freeview) won't pick up channels 1 - 9?
I find it odd as my PVR does and both devices are connected to the same aerial socket using a splitter.
It's not a huge problem, as I'd only want to use it in the event of a three way programme clash. I used to get round this by recording two of the programmes on the PVR and watching the third on analogue, but since the Tyne Tees switchover last month I can't do that any more.
The lowest channel I can get on the DVD is 10 which is ITV3. I've had a scroll down the channel list in case it's just positioned them further down but they're definitely not there. It's not picking up any BBC radio stations either.
I find it odd as my PVR does and both devices are connected to the same aerial socket using a splitter.
It's not a huge problem, as I'd only want to use it in the event of a three way programme clash. I used to get round this by recording two of the programmes on the PVR and watching the third on analogue, but since the Tyne Tees switchover last month I can't do that any more.
The lowest channel I can get on the DVD is 10 which is ITV3. I've had a scroll down the channel list in case it's just positioned them further down but they're definitely not there. It's not picking up any BBC radio stations either.
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And what about CBBC and CBEEBIES are they listed. if so that makes even less sense as they time share with BBC3 and BBC4. And even less so if BBC News and BBC Parliament are also listed.
And yes, CBBC and Cbeebies are also missing, as are BBC News and Parliament.
That might explain why the BBC channels are missing as they are all on one mux now.
Do you know what transmitter you are receiving from? If you don't stick your post code in here
http://www.digitaluk.co.uk/postcodechecker/
tick the "Detailed view" box. That will tell you the most likely transmitter you are receiving from. The other thing you could try is a manual tune. If you scroll down to the detailed view you will see a number of columns. The ones in grey headed with N are the UHF channel numbers of the muxes. You feed these numbers into the DVD recorder Manual Tune option. See what happens if you try the BBC mux UHF channel number.
When I looked a bit more closely and compared the two EPGs, I haven't got ITV1+1 or E4 either, but I'm not so bothered about those.
The Digital site says my most likely transmitter is Bilsdale and the number is the grey box for BBC for that one is 26. It didn't do anything when I put it in the manual option, just did a scan and then came up with nothing
ITV3 is not on the same MUX as ITV1. Do you have any channels starting with 800? If so, see if you can manually delete every channel and then re-tune your box.
Bilsdale went through the second stage of digital switch-over recently.
When our local (Belmont) transmitter went through DSO, my neighbour had a similar problem. She was faced with either "Scan and Add" or "Scan and Replace". If you have such an option, you should choose "Scan and Replace".
Chris.
Check the blobs next to the channels. ITV3 on PSB2 is not present in England, Wales, Scotland or Selkirk. According to the DTG, ITV3 isn't on PSB2 anywhere...
The fuller story is that the DTG website is out of date, and this task is now being performed by DMOL. There, you can see that ITV3 is only on PSB2/D3&4 in the Channel Islands.
This is because there aren't enough frequencies in the Channel Islands to run commercial multiplexes at all, so ITV plc (which now owns Channel Television) have decided to put ITV3 on D3&4 rather than an ITV1 +1 service.
What happens to the aerial cable between the aerial and your DVD recorder? Is the signal going through any other devices on the way - e.g. signal boosters or a Sky receiver? It is possible that something is wiping out the two affected groups of channels - or that the signal on those channel groups has been boosted too high and is distorted and cannot be decoded.
The splitter is connected to the aerial socket, with one feed going directly to the PVR and the other directly to the DVD recorder.
I've tried the maual delete of all the channels and re-scan suggested by brumlad but still nothing below 10.
Thanks for all the suggestions guys. I might try contacting Toshiba to see if they are aware of any issues with this model
Then retune with it connected directly to the aerial - that avoids any interference from other things / signal levels etc.
Thanks very much everyone for all your help and patience with a technophobe