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Apple TV problem with mains ethernet
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I've just got an Apple TV 3 and I'm having problems connecting over Ethernet. It works fine over Wifi (if I balance it on a speaker to get signal), but it won't work over a mains ethernet connection. It doesn't seem to work with DHCP i.e. it won't get an IP or DNS address. It says it's connected, but it shows a 135.x.x.x IP address rather than 192.168.x.x, so it can't retrieve data. I have Blu-ray and Freesat boxes working fine over the same connection. I've installed the latest 5.1 update. Any ideas how to fix or what is causing this ?
Paul
Paul
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If it does not work plugged directly into the router then it has to be a problem with the Apple TV unit. I'm trying to think if there is a way to disable the WiFi on the Apple TV just in case that is conflicting with a cable connection. Or even if there is a way to disable the cable connection, not sure there is, been a while since I probed the config of the one we have here at work.
And of course I assume you've tried different cables? Just in case the one you have been using is faulty? If you have other kit that works try the cable from one of those just to be sure.
I reset the Apple TV by pressing the two buttons on the remote for 7 seconds until the unit flashed. Network connection came back.
Worth a try.
Not sure how I'm going to do that now though as I have lost my remote and currently using the downloaded app on my iTouch.