Virgin Media to Upgrade 2Mb/s Customers to 10Mb/s

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  • [Deleted User][Deleted User] Posts: 135
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    Got the email and at least Newton Abbot is now scheduled albeit August/September. Seems we are paying the same as other customers but getting a worse service. Another example of the postcode lottery I suppose.
  • lambylamby Posts: 3,518
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    han1988 wrote: »
    got the email from virgin and guess what, leicester is last on the list, wouldnt be suprised if we get upgraded on setember 31st at 23:59 :D

    Same as Oxford.. You'd think being a University City and having a lot of students, VM would love to provide them higher speeds!!

    Although when they are in University buildings, the speeds are stupidly fast!

    514417988.png
  • SystemSystem Posts: 2,096,970
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    Got an email yesterday saying the upgrade was close.

    Today I got it.

    I'm now downloading 1mb/s and get a connection of 10mb :D

    Belfast.
  • [Deleted User][Deleted User] Posts: 2,554
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    lamby wrote: »
    Same as Oxford.. You'd think being a University City and having a lot of students, VM would love to provide them higher speeds!!

    Although when they are in University buildings, the speeds are stupidly fast!

    514417988.png

    Students are the worst customers VM could have in lots of cases:D

    They share their service across loads of PCs and run them flat out 24/7.

    In many cases some of VMs most congested areas are those in which large populations of students reside!
  • StereRoweStereRowe Posts: 1,305
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    Received an email this week thanking me for registering for the upgrade.

    I registered 8 or 9 weeks ago. :rolleyes:

    It went on........'Our engineers are working flat-out to bring you this exciting.....blah blah blah. We'll be in touch when it's your turn.

    They didn't say it'll be a long bloody wait though. I'm still waiting for the modem they said I'll need - It should have been with me nearly 2 months ago. Plus I'm in Leicester & don't even have cable DTV available in this area.

    We really are the poor relations of the cable world
  • [Deleted User][Deleted User] Posts: 487
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    Got upgraded today (Swansea area).

    Took me about 10-20 mins of downloading to be capped back to 2mb :rolleyes:
  • ohiromeohirome Posts: 2,751
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    I think we've been upgraded, however our speed is sitting at around 4mb. Random.
  • [Deleted User][Deleted User] Posts: 300
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    Has Area 21, been upgraded yet. What does it come under? I'm in SW London but could not find it on that list of theirs:confused:

    I'm starting to lose my Patience fast!!
  • [Deleted User][Deleted User] Posts: 5
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    I got an email on June 10 telling me i had been upgraded to 10 mb but so far i am still at 2 mb with no answer from VM to my queries why?
    They would have been better off not saying anything and just doing it rather than telling everyone about something they cant acheive in realistic timescales
    I will just wait and when it happens it happens
  • ohiromeohirome Posts: 2,751
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    Seems our connection sits between 3mb and 9mb. Still, better than what it was before! :)
  • rick_694rick_694 Posts: 252
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    I'm ex-NTL in Nottingham. Just got my upgrade this morning. A solid 10MB connection. Great job, VM.

    :)
  • rebelrickbrebelrickb Posts: 130
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    Im In Scunthorpe just got at 15.30 the 10 meg upgrade. Bring it on. :D:D
  • rebelrickbrebelrickb Posts: 130
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    rebelrickb wrote: »
    Im In Scunthorpe just got at 15.30 the 10 meg upgrade. Bring it on. :D:D

    And now its dropped to under 3meg:confused:
  • [Deleted User][Deleted User] Posts: 2,914
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    rebelrickb wrote: »
    And now its dropped to under 3meg:confused:

    Enjoying being STM'ed then?
  • rebelrickbrebelrickb Posts: 130
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    tvhamster wrote: »
    Enjoying being STM'ed then?

    But I havent downloaded anything
  • dellaradellara Posts: 39
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    I have been waiting very patiently for the 2MB to 10MB upgrade and I checked this morning and I'm at 9.86. Yesterday it was 2.08. I live in the Hemel Hempstead area, old NTL.
  • MrGiles2MrGiles2 Posts: 1,997
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    Hello all

    I was told a few weeks ago that my request to be upgraded from 2mb to 10 mb has been granted. Funny thing though, its still says 2mb on my virginmedia website, and yet on my ebill it says 10mb. So how do you measure the speed?
  • dellaradellara Posts: 39
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    This is the one I use:

    http://www.speedtest.net/
  • [Deleted User][Deleted User] Posts: 2,914
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    They have upgraded the timetable.
  • Fowl FaxFowl Fax Posts: 3,968
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    A lot of the areas that were scheduled for July/August got upgraded in July.
  • StereRoweStereRowe Posts: 1,305
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    Fowl Fax wrote: »
    A lot of the areas that were scheduled for July/August got upgraded in July.

    I've an awful feeling that some areas scheduled for July/August will still be waiting in September. :mad:
  • [Deleted User][Deleted User] Posts: 2,554
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    StereRowe wrote: »
    I've an awful feeling that some areas scheduled for July/August will still be waiting in September. :mad:

    Have you signed up to the uplift? If you don't sign up it could be some months before you get uplifted.

    Everyone that has signed up will be uplifted in August ;)
  • bravo2zerobravo2zero Posts: 237
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  • StereRoweStereRowe Posts: 1,305
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    zenith52 wrote: »
    Have you signed up to the uplift? If you don't sign up it could be some months before you get uplifted.

    Everyone that has signed up will be uplifted in August ;)

    Weeks and weeks and weeks ago! See my previous posts (831 for example)
  • [Deleted User][Deleted User] Posts: 15
    Forum Member
    Be one of the first size: M customers to upgrade from 2Mb to super-fast 10Mb. This registration will only take you a few minutes.

    still waiting for this upgrade in Nottingham ( registered back in march )

    virgin media page still saying 2mb M

    now into August .....

    :(
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