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I am switching to Sky

iain_smithiain_smith Posts: 1,174
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later today I am phoming Sky Digital to get their new package and ditching Virgin.I am sick of VOD not workign and my fave channels being taken off and other shoddy service issues that I dont even want to talk about here.Bye Bye Mr Branson-from njow on I am putting my faith in Rupert Murdoch.Others must now choose,as I have been forced to. :mad:
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    [Deleted User][Deleted User] Posts: 392
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    OK Bye.
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    iain_smithiain_smith Posts: 1,174
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    don't think i'll be the only one mate!
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    [Deleted User][Deleted User] Posts: 2,484
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    warrenb wrote:
    OK Bye.

    Someone's jealous.
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    womblerwombler Posts: 858
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    iain_smith wrote:
    Others must now choose,as I have been forced to. :mad:

    Sorry, but I dont see it like that - maybe I am a little more patient than some?

    In my personal case, I've had my fair share of problems with NTL, and now Virgin, but calls made (sometimes several calls) have always resolved any problem I have.

    Problems I have had include complete loss of service for almost a week, right up to the V+ system being installed last week, but the engineer forgetting to bring a remote control with him!

    When these things happen, I rant and rave the same as everyone else, - and sometimes say to myself that this is the last time I will allow this to happen, but if you are to be truthful to yourself, most other companies are the same.

    I was on hold to British Gas for almost an hour once, and even they failed to show up on three consecutive appointments.

    The electricity board sent an engineer to install a new meter. When installing, he let slip that this was his first solo job after a massive 1 day training course!

    The local council sometimes refuses to take recycling from us if it thinks we have too much !

    I could go on, but at the end of the day, I call people, and they get resolved - not always on the same day though.

    NTL Virgin are no different from most other companies - and I'm willing to offer them the benefit of the doubt and give them time to bed in.

    Having said that, I only ever used to watch 24 on sky one - so I dont really miss it - maybe my views would change somewhat if I watched the channel constantly, as some on this forum seem to do.

    By the way, by On Demand is now working again after 4 days of being off - nice to be watching Banzai again.

    Sorry your leaving Virgin - the grass is not always greener on the other side, but I hope for you it is
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    [Deleted User][Deleted User] Posts: 392
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    iain_smith wrote:
    don't think i'll be the only one mate!


    No need to be stroppy. As you felt you needed to tell everyone you were leaving I felt just needed to say bye. It's your choice and I am not your mate !!! :)
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    [Deleted User][Deleted User] Posts: 0
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    all the pwople taht are leaving vm for ssky seem to trype like this. Stramge ;)
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    [Deleted User][Deleted User] Posts: 116
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    Chrismet5 wrote:
    all the pwople taht are leaving vm for ssky seem to trype like this. Stramge ;)


    It must be watching all those shttiy American shows on skyone made them like that ..........lol
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    [Deleted User][Deleted User] Posts: 86
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    I was with SKY for two years and their customer service was terrible. and then when i left them they continued to charge me for two months at once which then put me over my overdraft limit and i got charged £30 by my bank... neither company took responsibility for the charges and i was left £30 down just for daring to leave SKY. I won't go into details, but i guarantee you that SKY are not angels. Customer Service in my experience is all about luck with who you get when you phone first time around, no matter what company you are dealing with.
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    [Deleted User][Deleted User] Posts: 39
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    wombler wrote:
    Sorry, but I dont see it like that - maybe I am a little more patient than some?

    In my personal case, I've had my fair share of problems with NTL, and now Virgin, but calls made (sometimes several calls) have always resolved any problem I have.

    Problems I have had include complete loss of service for almost a week, right up to the V+ system being installed last week, but the engineer forgetting to bring a remote control with him!

    When these things happen, I rant and rave the same as everyone else, - and sometimes say to myself that this is the last time I will allow this to happen, but if you are to be truthful to yourself, most other companies are the same.

    I was on hold to British Gas for almost an hour once, and even they failed to show up on three consecutive appointments.

    The electricity board sent an engineer to install a new meter. When installing, he let slip that this was his first solo job after a massive 1 day training course!

    The local council sometimes refuses to take recycling from us if it thinks we have too much !

    I could go on, but at the end of the day, I call people, and they get resolved - not always on the same day though.

    NTL Virgin are no different from most other companies - and I'm willing to offer them the benefit of the doubt and give them time to bed in.

    Having said that, I only ever used to watch 24 on sky one - so I dont really miss it - maybe my views would change somewhat if I watched the channel constantly, as some on this forum seem to do.

    By the way, by On Demand is now working again after 4 days of being off - nice to be watching Banzai again.

    Sorry your leaving Virgin - the grass is not always greener on the other side, but I hope for you it is

    You're far too patient, like I was. :)

    I had NTL digital TV service for 2 years, in the end I couldn't take the problems any more and moved to Sky.

    Two years on and they have this great VIP back, I already have BB and Phone, so I give it a try. Nothing has changed, the EPG is still slow and unreliable, the boxes still need powercycling every few days and there is still an unreliable VOD service.

    I'm not wasting another 2 years on promises of a better service in the future. I want great content and quality now. I cancelled after 4 weeks and I'm back with Sky. I'll come back when the better service materialises. I still have the TV M package as it's free with the phone so I'll know if it improves.
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    stud u likestud u like Posts: 42,100
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    Only problem with Sky is,it does not like rain,storms or snow. Virgin is more competitive as it works well in those conditions.
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    davethorpdavethorp Posts: 8,701
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    Good for you couldn't be more pleased for you :rolleyes:
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    DieDieMyDarlingDieDieMyDarling Posts: 4,809
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    tommo2006 wrote:
    It must be watching all those shttiy American shows on skyone made them like that ..........lol
    How ironic and embarassing. :p
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    [Deleted User][Deleted User] Posts: 178
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    Some desperate for the endless repeats of the Simpsons I guess...
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    [Deleted User][Deleted User] Posts: 11,803
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    Oh goodie, another one leaving. You know there are already numerous threads on this?
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    [Deleted User][Deleted User] Posts: 871
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    Chrismet5 wrote:
    all the pwople taht are leaving vm for ssky seem to trype like this. Stramge ;)

    Ive noticed this as well :)
    I wonder sometimes if 'the dish' is harmful to people in some way, you know radiation and all that kind of stuff :confused: .
    Phone masts, electric masts, Sky dish, all the same I reckon.
    Be better to take the dish down and use it as a wok, can fry your brain quicker that way :D:D
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    [Deleted User][Deleted User] Posts: 2,266
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    iain_smith wrote:
    don't think i'll be the only one mate!

    Yeah 2 others left last week, good luck.
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    [Deleted User][Deleted User] Posts: 212
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    Bye...
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    fletchemfletchem Posts: 2,212
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    I can honestly say, having been a customer of both, Sky wins hands down. The EPG on cable was terrible and it took ages to refresh and I never ever got the interactive content working, even after numerous calls to a completely clueless support number.

    The weather is an issue with Sky - but it has to be really going some to make a difference. In all honesty, I would never trade my one or two minor (and very short) outages due to weather and go back to a second rate digital service in terms of technology, presentation and support - but hey, that's just me.

    Having said that - my Virgin 10MB broadband is superb - if only the rest was as reliable or as well thought out. Maybe it is because it is ex Blueyonder - but that's a whole new thread.
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    ItHasPotentialItHasPotential Posts: 7,817
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    Again another one seem to think we care if you leave VM for sky, go a head and do it, doesn't bother me in the slightest if you decided to jump in front of a bus, nobody cares.

    attention seeker just like Nikki from bb
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    davethorpdavethorp Posts: 8,701
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    attention seeker just like Nikki from bb

    I'M.......NOT......DOING.......IT

    Going to sky that is ;)
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    FlukieFlukie Posts: 40,578
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    iain_smith wrote:
    later today I am phoming Sky Digital to get their new package and ditching Virgin.I am sick of VOD not workign and my fave channels being taken off and other shoddy service issues that I dont even want to talk about here.Bye Bye Mr Branson-from njow on I am putting my faith in Rupert Murdoch.Others must now choose,as I have been forced to. :mad:

    You lucky thing. You're able to do it. Sky won't instal where we live so we're stuck with NTL and no Sky News, Cold Case and 24. :cry:
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    [Deleted User][Deleted User] Posts: 5,111
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    How strange that people feel an overwhelming need to announce that they're leaving something. :confused:

    Personally VOD works very well for me and I have hardly missed Sky One, Two or the news programme. My son doesn't miss Sky Sports News because he can get it on the computer. If I really want to watch anything that was originally on Sky One, I will download it. At the moment I'm not really bothered though.

    I wish anyone who leaves VM for Sky joy in their decision. I personally wouldn't go back because they behaved very badly and cost me a lot of money when I wanted to change to cable.

    I can only assume that people who make the decision to switch and then broadcast it on here want some sort of approval for their actions or a trumpet fanfare of some kind.

    I have news for the OP, and it's all bad, nobody actually cares that you've gone to Sky. It's your decision and yours alone, nobody else either needs or wants to know about it.

    :rolleyes:
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    [Deleted User][Deleted User] Posts: 2,295
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    Only problem with Sky is,it does not like rain,storms or snow. Virgin is more competitive as it works well in those conditions.
    Only when its very heavy, ive had sky for 13 years and have only had no signal about 10-15 times each time lasting for no more than 15 mins. im willing to accept that for the amount of money ill save and the extra content it gives me.
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    SystemSystem Posts: 2,096,970
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    Jezebeth wrote:
    nobody actually cares that you've gone to Sky. It's your decision and yours alone, nobody else either needs or wants to know about it.

    :rolleyes:

    The effort you have taken in your preceeding four paragraphs, might suggest otherwise?
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    DieDieMyDarlingDieDieMyDarling Posts: 4,809
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    Again another one seem to think we care if you leave VM for sky, go a head and do it, doesn't bother me in the slightest if you decided to jump in front of a bus, nobody cares.

    attention seeker just like Nikki from bb
    Very well said, proof that there's morons on both sides of the fanboy battlefield.

    As a poster above said, i'd never leave Sky TV for Cable TV, i knew a few people with it and they have nothing but complaints, however i have VM (ex ntl) XL broadband and XL phones and i'm very happy with that service.
    As customers we choose what is best for us, both in value for money and quality of service, i really don't understand customer loyalty and putting up with crap just because you prefer one billionaire over the other, who in turn couldn't care if you live or die, as long as you pay the bill.
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