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Virgin Media bill has gone up.
Artmuzz
Posts: 576
Forum Member
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I received an email from Virgin Media on 2 April 2012. I usually pay £28.00 a month for my package but on this new email it states that my new bill is £31.50. I do not have a landline phone with Virgin Media so I am unable to phone customer service about my enquiry
I am not at all happy with this new bill and I never got any emails or letters informing me of this increase. Has the bill with Virgin media gone up in price this month?
I am sick and tired of Virgin media increasing the prices when they feel like it.:mad:
Please advise
I am not at all happy with this new bill and I never got any emails or letters informing me of this increase. Has the bill with Virgin media gone up in price this month?
I am sick and tired of Virgin media increasing the prices when they feel like it.:mad:
Please advise
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Comments
If you are are still in contract with a service a price increased you can still cancel if you fancy. And of course if you are out of contract you can of course cancel. Otherwise stay with Virgin, I chose not.
Simple my bud, I shot so make your choice.
What broadband speed do you have ?
My package is TV (Large) Broadband (Medium)
Tip, don't go off half cocked, be nice. They will find the best deal for you on offer at the time.....
I only have a PAYG mobile phone and not much money, so I cannot phone them.
I don't understand why my bill has increased by £3.50 which i find has gone up a lot when I read that other VM customer's bills have increased by about £2
I only have the TV Large Package and the Broadband Medium Package.:(
£2 TV L and £1.50 M BB = £3.50
M+ TV has only gone up by 50p , So if you were on the M+ TV and M 10Mb it would have only gone up by £2.
sigh! Try this number 01256 752000 and ask to be put through to retentions or billing.
By the way, if you discuss it with them it may be cheaper for you to have a phone than not.....It was in my case...
You can phone customer services using any phone.
You can phone customer services using any phone.
Thought you said in your opening post they sent you an email on 2nd April.
Yeah. When I said mail I mean't email:rolleyes:
You will get doubled to 60MB as part of the speed doubling project sometime soon
To find out when Enter your Postcode on this website www.virginmedia.com/doublespeed
Yes, confirmed by this announcement:
http://community.virginmedia.com/t5/Announcements/We-re-doubling-our-customers-broadband-speeds/td-p/958421
BTW, the XL up to 20meg mentioned in that link is the legacy 20meg - the 20meg customers who chose not to take the free upgrade to 30meg which was offered from Feb 2011.
The woman who I was speaking to at Virgin Media said that my 20mb Broadband will be increasing to 40mb this month as part of the double increase speed that Virgin Media are doing when she gave me the deal when Virgin Media phoned me up.