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Virgin Media TV help
UltraViolet
Posts: 7,673 Forum Member
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Basically, the cable outlet socket to the set top box is too short for where we want to move the television. We phoned Virgin to ask if they could come and extend it for us and they quoted £95!!!! for the person to come out and put a longer coaxial cable in... is this the correct ridiculous price?
So we went out and bought an extended cable ourselves for about £6-8 and are wondering if we can connect it ourselves without buggering up the set up? or dangerous...
Or is it worth paying the terrible high price incase something goes wrong with your cable and then you are not covered?
Any help would be fantastic.
So we went out and bought an extended cable ourselves for about £6-8 and are wondering if we can connect it ourselves without buggering up the set up? or dangerous...
Or is it worth paying the terrible high price incase something goes wrong with your cable and then you are not covered?
Any help would be fantastic.
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Comments
No as long as it's the correct wire, it's perfectly safe. Of course disconnect the wires before you start working on them.
Someone might say it's against the t&c's (not sure if it is) but I wouldn't worry about that in this instance.
Surely they could only charge you if you damage the box. You won't damage the box unless you use a huge monkey wrench to tighten the cable or something. Just use an f type barrel connector to join the two cables and you could always reconnect the box how it originally was anyway. I doubt you will ever need to though.
http://www.argos.co.uk/static/Product/partNumber/5342622/Trail/searchtext%3ESATELLITE+CABLE.htm
Yep I done it at my last address. No issue at all when engineer needed to visit.
They won't care at all. And like said above, just pop the old cable back in if you ever need them round and are worried about it, although no need to!!!