HDNL couriers - operational hours
fat controller
Posts: 13,757 Forum Member
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Does anyone know what days/hours that HDNL couriers will be working at this time of year?
We have been waiting for a delivery, and checking the parcel tracking number this morning, we saw the following:
We rearranged our day so that at least one of us would be home at all times, thinking that it would be delivered today as it was on the drivers van, but no luck.
Would I be right in thinking that we won't see it now until Tuesday?
We have been waiting for a delivery, and checking the parcel tracking number this morning, we saw the following:
30/12/2010 16:24:00 PRIME SORT The parcel has been sorted at our hub
31/12/2010 07:20:00 MITCHAM DEPOT The parcel has been received into depot
31/12/2010 08:46:00 MITCHAM VAN The parcel has been loaded on to the drivers van
We rearranged our day so that at least one of us would be home at all times, thinking that it would be delivered today as it was on the drivers van, but no luck.
Would I be right in thinking that we won't see it now until Tuesday?
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Really! That would be good! Must get a tip ready for the driver then - poor bugger having to work til that hour on New Years Eve.
Fingers crossed it arrives then. Thank you
Ah! {takes fiver back out of pocket}
I can but hope then....
We ordered a Christmas present which arrived at the local depot on 18/12 and sat there until 24/12 when they acknowledged it again by saying parcel in depot.
They then put it on the van on Wednesday morning and it was delivered at 15.00. We had however cancelled the order by then so the driver took it away again.
I thought their website was appalling as they must have known that people were anxious about Christmas deliveries, but their "latest news" was on 1 December!
Good luck with your delivery.
Last time we had a delivery from them, they left the parcel with a neighbour (we both work full time) who was never in when we were and it was four weeks before we could collect it.
Another time they left a parcel outside in the pouring rain.
I have asked Amazon to only send any future orders to us via Royal Mail or lose our business. To date they have complied.
Check around outside, the last delivery I had from HDNL got left by my back door which I didn't realise until I went to let the dog out in the garden.
They did almost the same with me. They chucked a package over the large gate that separates my back garden from my drive. Luckily it was well-packed and not fragile.
Phone will be busy tomorrow if they are open!
I'm waiting on HDNL picking up a parcel for return. It should have been today by normal standards, and usually they're really good around here, but since the bad weather struck and now the holidays, there's been delays every time - but it's been the same with every courier and RM.
At least when it's been loaded on to a van, you'll be on the next day's delivery for sure. Right now, I don't know when they'll turn up to collect mine.
Often when the tracking info says 'delivered' it's an anomaly and it's just been scanned back in to the depot.
Surely I'm not the only one who finds this strange - tipping someone for doing their job where there is no personal service required (unlike for example a restaurant).
Or am I just really tight with my money?!
Twenty minutes ago, the door went, and the parcel has been delivered!
Makes me wonder if the driver wanted an early dart last night to go to a party or something, with the intention of catching up today.