WELL they must be selective cos
they re not doing that with me
That's what happened to me with Lovefilm. Bank holiday weekends were the best - I'd be lucky to get 2 films that week.
Tesco have proved faster. I average 5-6 a week now.
I've always been wary of lovefilm ever since they conveniently mislaid a rental I returned so I ended up having to pay for an extra month. I had already cancelled and it finally got marked as returned more than a week later after they "checked". I tried complaining but to no avail.
I've got my own back now though. I moved house and got a three month free trial last year and then cancelled it with a week or so to go. And I have just begun a second three month trial by entering a slightly wrong postcode on sign up! Of course, it has to be a postcode that doesn't exist, otherwise the dvds will never arrive:D
so if you're postcode is AA11 6JJ, put in AA11 6IJ and the dvds will find you through your house number/road. lol
That's what happened to me with Lovefilm. Bank holiday weekends were the best - I'd be lucky to get 2 films that week.
Tesco have proved faster. I average 5-6 a week now.
What do you mean Tesco proved faster... If you look at the Tesco Terms and Conditions you will see that its LOVEFILM. I have been with Lovefilm for 3 years and only had a couple of problems with them and they were sorted out very quick.
revens 9 how sneaky can you get ?
two 3 month trials of discs delivered to the same house !!
how did you get away with that ?
its almost as sneaky as me, ordering a camera on qvc, downloading all the
graphics software on the disc , then sending the camera back within the month and getting a full refund .
What do you mean Tesco proved faster... If you look at the Tesco Terms and Conditions you will see that its LOVEFILM. I have been with Lovefilm for 3 years and only had a couple of problems with them and they were sorted out very quick.
*Sigh*
Ok, i'll try and explain. Every DVD rental company in the UK is powered by LoveFilm, except Blockbusters (iirc). This doesnt mean that LoveFilm is handling my account because I'm with Tesco... all it means is that all the rental companies get their films from the same supplier in Peterborough. So Tesco will ship out DVDs from Peterborough, as will LoveFilm etc etc.
I just 'phoned India' to cancel my lovefilm.com account after less than two weeks.
I'll say one thing for them, they are so intolerably bad that the free trial period is easily enough time for you to decide that the service is utterly worthless.
its a waste of time now,
2 or 3 years ago they used to send out
same day as they got your old discs back
they dont do that now... they send when they are good and ready.
add to that... there is no post collection on
a sunday
and on a saturday ( at least in my area )
the last collection on saturday is 10.45 am
when 3 or so years ago the last coll on saturday was 5 pm and there was a
collection on sunday...
so you are stuffed and might just get
one delivery a week
Ive given up on them
Add to all this one day postal strikes
and its game over
I think in the end Love film will go over to
a download service over the net.
and sell off its physical discs by mail order.
i get a good service usually, send on mon,new 1 sent on tues,recieve on wed...cant see it being better than that?
altho last night i was looking forward to transformers 2 on blu ray and it didnt arrive in post:( hope its here today as dont normally have any probs with lovefilm
i get a good service usually, send on mon,new 1 sent on tues,recieve on wed...cant see it being better than that?
altho last night i was looking forward to transformers 2 on blu ray and it didnt arrive in post:( hope its here today as dont normally have any probs with lovefilm
Same here. I've been with them for 7 months and never had a problem. I generally receive new DVDs a couple of days after posting my old ones.
On the one occasion where I've had to phone them (to downgrade my account), they've been extremely friendly and helpful.
i get that all the time from friends and work colleagues, but i dont want hassle of having to put it on dl, stress of wodnering if this will be 1 that puts me in jail! more than 1 filma t once will slow network down when im on xbox and takes longer for both films to dl, quality isnt as good, even best HD rip isnt as good as a blu ray disk imo
and also lovefilm helps me find gems i wouldnt normally watch
so if you're postcode is AA11 6JJ, put in AA11 6IJ and the dvds will find you through your house number/road. lol
lol, quite excellent work
have used lovefilm on a couple of occassions, when i come back from working abroad usually i get the 3 disc unlimited plan and use it for a couple of months to catch up on all the years releases ive missed + some oldies i never got round to seeing
the only way to get good value out of this option is being very organised...i aim to pay a net 50p per rental including use of the free trial
when the discs arrive ill watch as much as i can and have them popped back into the letterbox by 5pm for collection (helps very much here to be unemployed)
unfortunately sundays, mail strikes and the fact that my post doesnt come till around 2pm hinders the effectiveness of my operation :mad:
also i've noticed turnaround of my discs has slowed by the odd day or two since the end of my free trial when it was pretty instant. not worked out whether they send them out quickly on free trial to impress you or the fact theyve probably noticed how many discs ive got through with them and attempted to close the floodgates a bit
2 other things;
- that period of december between christmas day and new years day nothing happened with my rentals at all, not even the page with next dispatches was updated...did anyone else experience this
i understand things might slow down at this time of year but if theyre not going to even attempt to deliver something should be mentioned...a free but mandatory holiday period for the account? because i was not receiving a large part of the lovefilm service for that week....
- i set my '2 week holiday' to start on jan 23rd...however having returned 2 discs on the 19th they immediately put my account on holiday on the 20th :rolleyes: only reason i can think of was that was my subscription renewal date...for which ive been debited the full price.
well those are my experiences on lovefilm service...in summary it seems the more you play them the more they play you!
Over ten minutes to cancel LoveFilm this morning! What poor service. I also have to go to the Post Office and get a receipt of postage too for some reason.
I am not pleased as the queues in the post office are always too long!
I have been with LOVEFILM now for just over a month and think the service is good. I have phoned them up and it took me just over a minute to get through to them and i was spoken to by an english person, who helped me tremedously.
I had to report a disc as lost, and they sorted it out immedietly and sent me another disc straight away. (they later has message on there site saying they were having problems with their sorting office but they have fixed it now)
I'm on a special deal pay for one month and get two months free. I get everything I ask for!!
I have a seperate list just for the top new releases and I get them quickly
If you have 50 titles in one list of course your only going to get the older less popular films first. If you set up another film list and only put in the films you want to see, then you will get what you want!!
I have a seperate list just for the top new releases and I get them quickly
If you have 50 titles in one list of course your only going to get the older less popular films first. If you set up another film list and only put in the films you want to see, then you will get what you want!!
so not utter rubbish just common sense
But can you determine that they will send you any particular film? That being the one you feel like watching at the time. If you receive a horror film, and are in the mood for watching 'Lives Of Others', then you're stuffed!
But can you determine that they will send you any particular film? That being the one you feel like watching at the time. If you receive a horror film, and are in the mood for watching 'Lives Of Others', then you're stuffed!
Utter rubbish!
Yes they can, you could have 3 playlists one for comedy, one for action and another for horror (you get the gist) Put one movie you really want to see and one only and you will get your choice of film for when you want it
As a customer with Lovefilm/Amazon for the past 3 years I have been very happy with excellent service I was getting, the past few weeks have been a nightmare though!, posting discs back on Mon & not being returned til Friday, as a one off I could accept their explanation it was Royal Mails fault, but not for 3 weeks + having other friends that subscribe, they are suffering the same problem... as a test I will send a couple of discs in the same envelope as a friend who is on a free trial (who isnt having a problem with Lovefilm turnaround times) & I'll pay & send a couple back recorded delivery so I know for sure when they did actually receive them, as I have an unlimited package I honestly beleive they are throttling the amount of discs I get
... & to make it worse I cant even cancel, because I had no complaints about their service I took advantage last year of their pay up front & am now paid up for the next 7 years:eek:
Comments
That's what happened to me with Lovefilm. Bank holiday weekends were the best - I'd be lucky to get 2 films that week.
Tesco have proved faster. I average 5-6 a week now.
I've got my own back now though. I moved house and got a three month free trial last year and then cancelled it with a week or so to go. And I have just begun a second three month trial by entering a slightly wrong postcode on sign up! Of course, it has to be a postcode that doesn't exist, otherwise the dvds will never arrive:D
so if you're postcode is AA11 6JJ, put in AA11 6IJ and the dvds will find you through your house number/road. lol
What do you mean Tesco proved faster... If you look at the Tesco Terms and Conditions you will see that its LOVEFILM. I have been with Lovefilm for 3 years and only had a couple of problems with them and they were sorted out very quick.
two 3 month trials of discs delivered to the same house !!
how did you get away with that ?
its almost as sneaky as me, ordering a camera on qvc, downloading all the
graphics software on the disc , then sending the camera back within the month and getting a full refund .
*Sigh*
Ok, i'll try and explain. Every DVD rental company in the UK is powered by LoveFilm, except Blockbusters (iirc). This doesnt mean that LoveFilm is handling my account because I'm with Tesco... all it means is that all the rental companies get their films from the same supplier in Peterborough. So Tesco will ship out DVDs from Peterborough, as will LoveFilm etc etc.
I'll say one thing for them, they are so intolerably bad that the free trial period is easily enough time for you to decide that the service is utterly worthless.
Just don't do it.
2 or 3 years ago they used to send out
same day as they got your old discs back
they dont do that now... they send when they are good and ready.
add to that... there is no post collection on
a sunday
and on a saturday ( at least in my area )
the last collection on saturday is 10.45 am
when 3 or so years ago the last coll on saturday was 5 pm and there was a
collection on sunday...
so you are stuffed and might just get
one delivery a week
Ive given up on them
Add to all this one day postal strikes
and its game over
I think in the end Love film will go over to
a download service over the net.
and sell off its physical discs by mail order.
altho last night i was looking forward to transformers 2 on blu ray and it didnt arrive in post:( hope its here today as dont normally have any probs with lovefilm
Same here. I've been with them for 7 months and never had a problem. I generally receive new DVDs a couple of days after posting my old ones.
On the one occasion where I've had to phone them (to downgrade my account), they've been extremely friendly and helpful.
Is that condescending sigh really needed? Just makes you seem annoying.
i get that all the time from friends and work colleagues, but i dont want hassle of having to put it on dl, stress of wodnering if this will be 1 that puts me in jail! more than 1 filma t once will slow network down when im on xbox and takes longer for both films to dl, quality isnt as good, even best HD rip isnt as good as a blu ray disk imo
and also lovefilm helps me find gems i wouldnt normally watch
lol, quite excellent work
have used lovefilm on a couple of occassions, when i come back from working abroad usually i get the 3 disc unlimited plan and use it for a couple of months to catch up on all the years releases ive missed + some oldies i never got round to seeing
the only way to get good value out of this option is being very organised...i aim to pay a net 50p per rental including use of the free trial
when the discs arrive ill watch as much as i can and have them popped back into the letterbox by 5pm for collection (helps very much here to be unemployed)
unfortunately sundays, mail strikes and the fact that my post doesnt come till around 2pm hinders the effectiveness of my operation :mad:
also i've noticed turnaround of my discs has slowed by the odd day or two since the end of my free trial when it was pretty instant. not worked out whether they send them out quickly on free trial to impress you or the fact theyve probably noticed how many discs ive got through with them and attempted to close the floodgates a bit
2 other things;
- that period of december between christmas day and new years day nothing happened with my rentals at all, not even the page with next dispatches was updated...did anyone else experience this
i understand things might slow down at this time of year but if theyre not going to even attempt to deliver something should be mentioned...a free but mandatory holiday period for the account? because i was not receiving a large part of the lovefilm service for that week....
- i set my '2 week holiday' to start on jan 23rd...however having returned 2 discs on the 19th they immediately put my account on holiday on the 20th :rolleyes: only reason i can think of was that was my subscription renewal date...for which ive been debited the full price.
well those are my experiences on lovefilm service...in summary it seems the more you play them the more they play you!
So how are you getting on with LoveFilm now WeatherfieldWil?
I am not pleased as the queues in the post office are always too long!
I had to report a disc as lost, and they sorted it out immedietly and sent me another disc straight away. (they later has message on there site saying they were having problems with their sorting office but they have fixed it now)
I'm on a special deal pay for one month and get two months free. I get everything I ask for!!
No.
Utter rubbish then!
If you have 50 titles in one list of course your only going to get the older less popular films first. If you set up another film list and only put in the films you want to see, then you will get what you want!!
so not utter rubbish just common sense
But can you determine that they will send you any particular film? That being the one you feel like watching at the time. If you receive a horror film, and are in the mood for watching 'Lives Of Others', then you're stuffed!
Utter rubbish!
Yes they can, you could have 3 playlists one for comedy, one for action and another for horror (you get the gist) Put one movie you really want to see and one only and you will get your choice of film for when you want it
Certainly can - I've done it a few times.
... & to make it worse I cant even cancel, because I had no complaints about their service I took advantage last year of their pay up front & am now paid up for the next 7 years:eek: