three s5

plutonash · 02/01/15 - 13:49

Bought my galaxy s5 over a year ago from mobile.co.uk. the mobile is looked to the three network.
Can I get this unlooked free from three or do I have to get in touch with mobiles.co.UK.

Thanks

jabbamk1 · 02/01/15 - 13:52

plutonash wrote: »

Bought my galaxy s5 over a year ago from mobile.co.uk. the mobile is looked to the three network.
Can I get this unlooked free from three or do I have to get in touch with mobiles.co.UK.

Thanks

www.three.co.uk/unlock

Fill that out^, wait a couple of days.

(you might need to copy and paste the link into the address bar)

plutonash · 02/01/15 - 13:59

Tried that. and they sent me a text
Saying they want more details. So phoned 333 on my handset. To hear they don't recognised my iemi number.

jabbamk1 · 02/01/15 - 14:00

It would still be Three that unlock it.

Try ringing them again and see if you can escalate it.

Mobiles.co.uk won't unlock the phone for you.

plutonash · 02/01/15 - 14:02

Is there a number I can ring three on for free from my mobile??

jabbamk1 · 02/01/15 - 14:04

http://www.three.co.uk/Contact_us/Call_us?intid=contact_us

333 is free.
0333 comes out of your minutes allowance

artnada · 02/01/15 - 14:16

Are you 100% sure it's locked to Three? Have you tried another sim from another network?

mobiles.co.uk usually sell unlocked. At least they did when I got an S4 from them.

plutonash · 02/01/15 - 14:20

Yes defo locked to three..I bought it locked from there eBay site

horsepills · 02/01/15 - 15:28

plutonash wrote: »

Bought my galaxy s5 over a year ago from mobile.co.uk

Considering the S5 wasn't released until April 2014, you did well to buy one over 4 months prior to this

plutonash · 02/01/15 - 15:34

Lol..your right 5th may I must have got it as been with three since then...its was a returned handset reduced.

Pucky · 02/01/15 - 19:18

I thought that all Three phones were unlocked? I'm pretty sure I was told that all Three phones purchased from 2014 onwards are unlocked.

plutonash · 02/01/15 - 19:22

Tried ee and vodaphone sim in it..none work..plus it boots up with the 3 logo.

jabbamk1 · 02/01/15 - 19:25

Pucky wrote: »

I thought that all Three phones were unlocked? I'm pretty sure I was told that all Three phones purchased from 2014 onwards are unlocked.

The OP bought it via a third party. Not Three direct.

John_Patrick · 03/01/15 - 11:19

I know that three will not charge you for the unlock but if needed you can use:

https://play.google.com/store/apps/details?id=com.unlockunit.galaxy_s5

I used it on my locked to EE S5 with no issues.

Good support from the developer too. (He Mailed me to make sure everything was OK as I cancelled the unlock process first time - My error not his).

Step666 · 06/01/15 - 02:24

plutonash wrote: »

Yes defo locked to three..I bought it locked from there eBay site

You're absolutely 100% certain?
You've tried another SIM in it?

Because artnada is right...

artnada wrote: »

Are you 100% sure it's locked to Three? Have you tried another sim from another network?

mobiles.co.uk usually sell unlocked. At least they did when I got an S4 from them.

Mobiles.co.uk are owned by CPW, they use the same stock as CPW.
It makes no sense that they would have locked stock of a handset CPW have never sold locked - especially locked to a network CPW (and, subsequently mobiles.co.uk) haven't done business with since before the S5 was launched.

jabbamk1 wrote: »

The OP bought it via a third party. Not Three direct.

That would make even less sense.

If Three did indeed stop locking their handsets before the S5 launced, how would a third-party retailer end up with a Three-locked S5?
If Three don't want them locked, Samsung are hardly going to produce Three-locked units exclusively for third-party retailers, are they?

plutonash · 06/01/15 - 10:00

All sorted now. Got my unlock code from 3.ee sim working ok now.

Hey there!

Quick Links

three s5

Comments