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SKy Go Extra & Sky Q

PhoenixPhoenix Posts: 346
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in Sky #1
When Sky Q was launched the publicity issued by Sky stated that Sky Go Extra was included in both the basic Sky Q bundle and the Sky Q Silver bundle...

https://corporate.sky.com/media-centre/skyq/press-releases/2016/sky-q--the-next-generation-of-tv-goes-on-sale-in-february-with-a-set-up-cost-from-just-99

However why would a Sky Q customer need to use Sky Go Extra when the Sky Q app is available?

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    simon194simon194 Posts: 1,888
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    #2
    With the Sky Q app you can only watch live TV when you are connected to your home network whereas using Sky Go you can watch live TV when you are out and about.
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    PhoenixPhoenix Posts: 346
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    #3
    simon194 wrote: »
    With the Sky Q app you can only watch live TV when you are connected to your home network whereas using Sky Go you can watch live TV when you are out and about.

    However according to Sky you can use the Sky Q app to watch live TV when you are away from home...

    https://www.sky.com/help/articles/using-the-sky-q-app
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    19x19x Posts: 137
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    #4
    I've posted in another thread about having issues registering devices with the Sky Q app. I'm guessing that when you're away from home if you use the Sky Q app to watch live TV that somehow links to your Sky Go account.
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    rscottrscott Posts: 6,813
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    #5
    At the moment, the Q app is only on tablets.. Sky Go works on phones, PC & Mac .
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    PhoenixPhoenix Posts: 346
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    #6
    rscott wrote: »
    At the moment, the Q app is only on tablets.. Sky Go works on phones, PC & Mac .

    Thanks for that clarification. I currently use Sky Go on a tablet so I assume when I get Sky Q and the Sky Q app the Sky Go app on my tablet will be redundant.
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    19x19x Posts: 137
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    #7
    You can watch shows from the Sky Q box across as many devices as you like when you're at home, but only one at a time if you have a Sky Q 1TB box, or two if you have the Sky Q 2TB box.

    The first time you try to watch live TV or on demand shows when you're away from home, or download shows to your device, you'll be asked to enter your Sky iD. This will register your device.

    You can register up to four devices and manage them online. Your device limit includes Sky Q app, Sky Kids app, Sky Cinema app, Sky Sports app and Sky Go. So, for example, if you have Sky Q app and Sky Kids app on your compatible device it counts as one registered device and if you have Sky Q app on one device and Sky Kids app on another, it counts as two.
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