Help please - T Mobile
alisonrose3764
Posts: 1,493 Forum Member
✭✭✭
Hi - oh Lord - I'm in the USA and just cant send a text or call.
Have an iphone 5 and on TMobile - had to pay them £250 before I left as I had not had my contract that long (painful and shocking) - was texting fine - then yesterday it just keeps saying not delivered and I can't call home either.
Can see my bill online - due for payment as usual on the 7th of next month - have not spend up to the £250 deposit either so not sure what the problem is?
Can't even email TMobile as they give no address just their crappy forum
Anyone got any experience of this?
Have an iphone 5 and on TMobile - had to pay them £250 before I left as I had not had my contract that long (painful and shocking) - was texting fine - then yesterday it just keeps saying not delivered and I can't call home either.
Can see my bill online - due for payment as usual on the 7th of next month - have not spend up to the £250 deposit either so not sure what the problem is?
Can't even email TMobile as they give no address just their crappy forum
Anyone got any experience of this?
0
Comments
It sounds like you've hit your credit limit before the phone is suspended to stop running up a huge bill
The credit limit is generally reset when the next months bill is produced, the only other option if it is this, is to make an interim payment to bring you back within your credit limit