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NHS and Windows XP

lalalala Posts: 21,175
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With Windows XP, effectively coming to an end in April- Microsoft producing their last patch for the 13 year old system- I am just wondering where this will leave the NHS?

As I am currently working within the NHS, and almost all of our servers in my surgery is run on XP, or has XP as its foundation. I have not heard anything from the admin department in regards to an update to our system... In fact the practice manager knows nothing about it. Apparently she did not even know our computers were XP, she thought, quote, "they were the latest version". And you wonder why the NHS loses money with people like that in charge :rolleyes::confused: . To be fair she's great in other areas.

So what is going to happen, because surely our information on their servers will be vulnerable to hacking once Microsoft effectively pulls the plug?

The NHS should have updated their surgery systems to at least Windows 7 ages ago. It is a 13 year old system, so one really can't blame microsoft for calling it quits.
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    [Deleted User][Deleted User] Posts: 25,366
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    I'd have thought that the servers used would be Windows 2000, no?

    With regards to the client side of things, I still think XP was one of the best MS operating systems so unless there's a real need to update to W7 or W8, maybe they'd be better off investing in other areas first?
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    anfortisanfortis Posts: 459
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    I was under the impression that GPs are independent contractors to the NHS and therefore practices are responsible for their own IT systems.
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    Billy_ValueBilly_Value Posts: 22,920
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    i think the nhs has more things to worry about than what OS they are running
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    LyricalisLyricalis Posts: 57,958
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    i think the nhs has more things to worry about than what OS they are running

    Go sit on the bottom step and think about what you've just said.
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    O-JO-J Posts: 18,851
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    Why not just upgrade for goodness sakes better to upgrade then lose all information!

    Windows 8 does the exact same thing as Windows XP!
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    lalalala Posts: 21,175
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    You guys are right, we are using Windows 2000 not XP. I always get the two confused, they have very similar aesthetics.

    So is Windows 2000 still being supported then?
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    NilremNilrem Posts: 6,940
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    The NHS is I think slowly moving over to newer OS's.

    However any large organisation or company has the option to pay MS for extended support which goes on well past the public support cut off date.
    So even if the NHS doesn't move away from XP before the cut off they could potentially still receive updates as an extended support customer.


    Of course ideally they'd have moved away from XP already, but realistically with something as big and complex as the sort of the systems the NHS have to deal with any such move is usually very expensive, and potentially complex.
    For example the NHS from memory uses a bunch of expensive and often custom software for certain things, so if they moved to Windows 7, they would need to make sure that both their hardware could cope ok (unlikely with a lot of the older machines), and more importantly all the software they're running can also cope with it.

    It can be an interesting job to get common hardware that was fine with XP to run on Vista/7/8 due to driver support not being available, so I can imagine what might happen with some of the stuff the NHS uses that might use custom interfaces :) (there are machines in some industries running on hardware that is 20+ years old because a multi million pound bit of machinery requires a custom interface that hasn't been made in any form for 10 years, and the interface software only runs on Windows 3).
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    chrisjrchrisjr Posts: 33,282
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    lala wrote: »
    You guys are right, we are using Windows 2000 not XP. I always get the two confused, they have very similar aesthetics.

    So is Windows 2000 still being supported then?
    Windows 2000 is even older than XP and ceased to be supported years ago.
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    GirthGirth Posts: 12,403
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    benbenalen wrote: »
    Why not just upgrade for goodness sakes better to upgrade then lose all information!
    If only it were that simple...
    Windows 8 does the exact same thing as Windows XP!
    Except, perhaps, run that one crucial bit of software that your business/organisation/surgery depends on.
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    Billy_ValueBilly_Value Posts: 22,920
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    if its windows 2000 tell them to get xp and in 2020 get windows 7

    windows 8 is terrible if you are familiar with xp although apparently new updates will make it more like previous
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    cnbcwatchercnbcwatcher Posts: 56,681
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    lala wrote: »
    You guys are right, we are using Windows 2000 not XP. I always get the two confused, they have very similar aesthetics.

    So is Windows 2000 still being supported then?

    No, Windows 2000 support ended in July 2010 IIRC. Was a great OS in its day but it's a bit dated now. It was XP without all the crap and fluff. Only problem with 2000 is that it took forever to boot up. It was certainly better than Windows ME, which was about as stable as Britney Spears in Vegas (yes I'm a fan of Ms Spears but I've been dying to use that phrase all day :D).
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    s2ks2k Posts: 7,421
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    The fact that the host is running XP alone doesn't have to pose a security risk. With a bit of work, Its possible to isolate the applications and services so nothing actually runs on the PC itself. Given the nature of the data that they are working with I would like to think similar measures have been taken somewhere along the way. Unfortunately though having seen first hand some of the abysmal setups that NHS staff based at some of our sites were using (ancient, unencrypted laptops with files all over the C drive and AV that hasn't been working for months) I'm not overly confident.
    benbenalen wrote:
    Why not just upgrade for goodness sakes better to upgrade then lose all information!
    Not sure if you were being ironic so i'll bite. If they do haphazardly upgrade and lose all the information it will be a significantly bigger problem than what they have now.
    (yes I'm a fan of Ms Spears but I've been dying to use that phrase all day :D).
    ಠ_ಠ
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    [Deleted User][Deleted User] Posts: 929
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    Tell them to Mac OS
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    cnbcwatchercnbcwatcher Posts: 56,681
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    3sweet5u wrote: »
    Tell them to Mac OS

    Yeah that sounds like a good idea :D Will they have to wear black turtlenecks as well?
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    Pisces CloudPisces Cloud Posts: 30,239
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    They should start using Linux instead. Must cost a fortune running windows.
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    mjrmjr Posts: 2,365
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    Nilrem wrote: »
    However any large organisation or company has the option to pay MS for extended support which goes on well past the public support cut off date.
    So even if the NHS doesn't move away from XP before the cut off they could potentially still receive updates as an extended support customer.

    Yes apparently they were negotiating a contract for extended support earlier this year:

    http://www.theregister.co.uk/2014/02/12/nhs_microsoft_win_xp_extended_support/
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    and101and101 Posts: 2,688
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    They should start using Linux instead. Must cost a fortune running windows.
    It would probably be more expensive than the cost of a windows license to rewrite all of their custom software to work on linux and retrain all of their staff on how to use a completely different operating system. At least with Windows 7 and 8 they are similar to XP and are mostly compatible with existing hardware and software. With Linux they would basically be scrapping their entire IT infrastructure and starting from scratch.
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    Pisces CloudPisces Cloud Posts: 30,239
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    and101 wrote: »
    It would probably be more expensive than the cost of a windows license to rewrite all of their custom software to work on linux and retrain all of their staff on how to use a completely different operating system. At least with Windows 7 and 8 they are similar to XP and are mostly compatible with existing hardware and software. With Linux they would basically be scrapping their entire IT infrastructure and starting from scratch.
    Fair enough. :p It would still be interesting to see how much it would cost, though, to upgrade all their computers to Windows 7/8.
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    s2ks2k Posts: 7,421
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    Fair enough. :p It would still be interesting to see how much it would cost, though, to upgrade all their computers to Windows 7/8.
    The NHS did used to get significantly reduced licensing from Microsoft but this was reviewed a few years ago IIRC.

    Either way, the real cost is the man hours required in actioning the work. By which I mean the planning, scheduling, localised backups, builds, reconfiguring peripherals, ironing out any teething problems afterwards, not to mention the ongoing training requirements and surge of service desk calls. All whilst someone is still keeping the day-to-day IT issues under control.

    The other significant cost is getting specialist applications re-written to work on other platforms. Not sure if its still the case but some of the software was only certified up to IE7 (which isn't available in Windows7). Again there are workarounds which could theoretically bodge it but if the supplier wont help you in the event of problems its no good.

    XP may well be old and soon unsupported but what they cannot afford to do is leave departments in a state where the staff are unable to do their job.
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    Ethel_FredEthel_Fred Posts: 34,127
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    benbenalen wrote: »
    Why not just upgrade for goodness sakes better to upgrade then lose all information!

    Windows 8 does the exact same thing as Windows XP!
    No it doesn't - it's CERTAIN there will be something that works differently under Win8 than under XP - or worse still - appears to work but doesn't.
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    lalalala Posts: 21,175
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    i think the nhs has more things to worry about than what OS they are running

    Well well well... ;)
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    TassiumTassium Posts: 31,639
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    Theresa May should have a word with Jeremy Hunt, Secretary of State for Health since 2012. If she can find him...

    I hear he's been hacked, the current demand is $300 and a bag of chips.
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    AndrueAndrue Posts: 23,364
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    i think the nhs has more things to worry about than what OS they are running
    As this incident proves, no they don't. Luckily since the NHS is the biggest employer in the UK it can think about several things at once.
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    David (2)David (2) Posts: 20,632
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    i think the nhs has more things to worry about than what OS they are running

    And here we are.....this is why we are in this mess in the first place!

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    WinterLilyWinterLily Posts: 6,305
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    I know very little about computers. However, as an NHS worker with dozens of computer terminals in my health centre base - it would be nice to find a few that actually work!

    By 'work' I mean the ability to log on successfully and input data, access e-mails/NHS intranet.
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