No sound on my laptop
steve3927
Posts: 173 Forum Member
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Hi' hope someone can advise me. Last night the sound from my Compaq CQ58 laptop stopped working. I checked all the settings and all showed ok. I tried plugging in headphones, but no sound through those either.
Really at a loss here and as I say, can anyone suggest what I need to do to get my sound back please? Thanks in advance.
Really at a loss here and as I say, can anyone suggest what I need to do to get my sound back please? Thanks in advance.
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What does the volume control icon indicate?
But on a general note the setting of the volume control is unrelated to the Mute function. You can mute the speakers with the volume anywhere between 0 and 100%. It is a separate tick box next to the volume slider usually. Though usually if the Mute is on the icon in the taskbar has a red "no entry" sign on top of the speaker.
Hi Stig, no I don,t use HDMl connection.
Go to the following places and turn any and all "volume controls" up to 100%. Make sure also that there are no suspicious crossed-thru speaker icons anywhere along the line.
Audio control down near clock. Turn it up. Also, turn any manual volume knobs on PC up.
Right-click audio control down near clock to get into volume mixer. Turn all up. Un-mute if muted (crossed out).
Right-click audio control --> Playback Devices --> highlight then Configure. There should be a test play thing button in here. Do you get sound?
Then in same place, but Properties button (instead of Configure), you should have "use this device (enable)" at the bottom.
Pick "Properties" again, do you get "this device is working properly"?
Thanks for this Samda, will give this a try tomorrow when I get home:)
Someone at work has suggested that I try a System Restore to solve this. Do you think this will work?
Try the above before you try anything else.
Also check any features added by Laptop manufacturers like Function Key sound up/down, audio enhancements etc.