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Mcafee and windows defender issues
Scrufox86
Posts: 838 Forum Member
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Hi all. Right I got a new laptop a month ago and so it has been using the trial mcafee anti virus protection which it says expires today. Well I used to have Norton 360 on my old laptop but I have read that windows defender on windows 8 systems is better than Norton or mcafee. So I thought I would wait until the trial ran out and then turn on windows defender. However I cannot open windows defender because a message box appears saying it has been turned off. I cannot turn it on and I am thinking it is something to do with this pre-installed trial mcafee. Can anyone help?
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Go here and follow the instructions for removing the pre-installed McAfee product trial, about half way down the page:
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
Don't register with McAfee, back out of that don't give them anything, just visiting the website is enough.
When you have got rid of the McAfee product trial, Windows Defender and the Windows Firewall will then start up. Go to Windows updates and update Windows Defender.
Check in the Control Panel that these two are indeed being used.
If you choose later on to install another AV/firewall then the built in Windows ones will be disabled.
Everyone I know loves it
Hi thanks for the website link. I have gone into programs and uninstalled it and it says that all I have to do to make sure it is gone is restart the laptop. But the website says I will need to run a removal tool after the restart? Oh and Windows defender turned on by itself while mcafee was being uninstalled.
+1 to this.