Interactive Red Button doesn't work

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• Martin Liddle Posts: 3,243

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  25/05/08 - 15:31 #2

  sylviesinc wrote: »

  Any advice please?

  Try deleting all the 300 channels and doing a channel rescan. If that doesn't fix it then do a reset to default settings.

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• [Deleted User] Posts: 27

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  25/05/08 - 15:47 #3

  Thanks so much.
  
  We now have a working interactive red button and the channels work too!!
  
  Such a simple solution when you know how!!:D

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• mikesmith Posts: 5

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  27/05/08 - 21:05 #4

  Martin Liddle wrote: »

  Try deleting all the 300 channels and doing a channel rescan. If that doesn't fix it then do a reset to default settings.

  
  Thanks for the tip, Martin. that worked for me too. Wouldn't it be nice if the Humax knew when a rescan was necessary? Or perhaps if you could schedule a rescan in the same way as a software update.

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• JamesE Posts: 6,456

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  27/05/08 - 21:15 #5

  It's more likely that the required restore to default was not done after a software update. A re-scan should not be needed unless/until there is a channel line up change on LCNs or a new channel appears. It is, however normally mandatory for a default settings after a software update.

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