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Screen issue - heat explosion/burn?
CoolboyA
Posts: 10,447
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I purchased a Toshiba LX830 AIO PC on the 31st October from PC World and as luck would have it, it has developed what I presume to be a very serious fault.
I noticed the screen looked a little blurred this morning, but put it down to finger prints. However, having tried to wipe the "finger prints" away I noticed that the panel of the PC had burnt out. Looking from extreme angles, you can see a black hole with a burn area around it - which spreads up and down around the black hole and has caused black lines as well.
That said, after having turned the PC off for a while, it appears to have disappeared. My issue is that I can't take it back to PC World and say "Well, it was there earlier but isn't now." as they need to be able to see the fault [having been in to ask about it today].
Will it come back after using the PC for a while? If so, How can I make sure I can prove to PC World that there is a fault? Photographs?
I noticed the screen looked a little blurred this morning, but put it down to finger prints. However, having tried to wipe the "finger prints" away I noticed that the panel of the PC had burnt out. Looking from extreme angles, you can see a black hole with a burn area around it - which spreads up and down around the black hole and has caused black lines as well.
That said, after having turned the PC off for a while, it appears to have disappeared. My issue is that I can't take it back to PC World and say "Well, it was there earlier but isn't now." as they need to be able to see the fault [having been in to ask about it today].
Will it come back after using the PC for a while? If so, How can I make sure I can prove to PC World that there is a fault? Photographs?
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I'm still waiting to see if the screen goes on me again though. The other thing I noticed was that there appears to be a lot of dirt and dust trapped under the screen [which considering they are meant to be air tight, I wouldn't have expected to see that]. All it does is sit on my desk...
As a follow up, I thought I'd show you what actually happened to my screen. In the end, I took it back to PC World and, after some excellent Customer Service, I got it replaced for a Samsung Series 7 model [which is actually better, newer and faster!]
http://www.samsung.com/uk/consumer/pc-peripherals/all-in-one/home/DP700A3D-S01UK-features
noticed that you are the one that uses Google+
So Google + buggers up screens now as well as follow you :rolleyes: