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  grumpyoldbat Posts: 3,663

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  16/06/11 - 21:00 #2

  sirog wrote: »

  Hi
  Can anyone shed any light on to why I have stopped being able to receive picture messages. I have a Samsung galaxy Apollo I5800 and it has worked fine up to the other day. It now says downloading but nothing happens. How do I get the settings to receive picture messages

  
  Have you tried switching your phone fully off with the power button and then back on again? Sometimes phones get all caught up in themselves and a reboot helps to start afresh. My old Windows Mobile Samsung used to do that with picture messages - it would think it wasn't connected to data when it was. Sometimes phones just need a reboot, especially smartphones.

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  sirog Posts: 315

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  16/06/11 - 21:13 #3

  Thanks
  just tried that but it has not worked. I have just sent a picture message and it sent fine.

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  beecart Posts: 545

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  16/06/11 - 21:55 #4

  what network ?

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  [Deleted User] Posts: 3,482

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  17/06/11 - 12:08 #5

  grumpyoldbat wrote: »

  Have you tried switching your phone fully off with the power button and then back on again? Sometimes phones get all caught up in themselves and a reboot helps to start afresh. My old Windows Mobile Samsung used to do that with picture messages - it would think it wasn't connected to data when it was. Sometimes phones just need a reboot, especially smartphones.

  
  I sometimes get that with HTC wildfire. Get failed message or error message, but still they seem to end up in my pic downloads folder.

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  sirog Posts: 315

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  17/06/11 - 17:46 #6

  Thank you ive sorted it, did a factory reset and everything is now ok

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  beecart Posts: 545

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  17/06/11 - 18:30 #7

  sirog wrote: »

  Thank you ive sorted it, did a factory reset and everything is now ok

  
  Which network was it

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