Keeping email address if change broadband provider
I'm being called fairly frequently by a guy at BT tyrying flog a broadband/phone call package. On the face of it it seems like a better deal than I have at the moment but I don't want to lose my email address, which is @tiscali.co.uk.
I've googled this but there are conflicting stories. The guy at BT says he thinks I have the right to keep it if I terminate my current contract (owned by talktalk now) but I'm not at all confident of that.
Anybody know what the true story is?
I've googled this but there are conflicting stories. The guy at BT says he thinks I have the right to keep it if I terminate my current contract (owned by talktalk now) but I'm not at all confident of that.
Anybody know what the true story is?
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Comments
The best way to avoid this ever happening is to pay for your own domain, for example @keefy-boy.co.uk, then set it up to forward mail to whatever provider you choose.
Other places I have know for e-mail account to be deleted within days of an account being closed.
You definitely don't have any 'rights' to keep it as its owned and hosted by the ISP and its part of the service that you pay for.
I would suggest you move to web based e-mail such as hotmail to save this hassle in the future.
I guess the best thing to do would be call them and ask?
As for calling tiscali/talktalk and asking them I'd place even less reliance on anything their first-line call operators say than the bloke from BT!
From what the fella was saying, residential customer service is somewhere in India - Business however, is based around the UK.
I was an NTL cable customer until 2006 but left because they had "no plans" to provide broadband. Since then I've had broadband from at least four companies but I still get any emails addressed to my old ntlworld email address. I just can't send emails using that address.
As others have suggested, it's best to use either a webmail service or your own domain.
I've never used ISP e-mail addresses for anything other than throwaway.
Haven't been with Sky since Oct last year, yet am still using my Sky addy. No problems sending or receiving, either through their website, as an added account on Windows Live or OE
I changed over to Sky(why not have a look how much they charge,Ive saved loads of money!),this was about 6 months ago and im still using my aol.com email address,its never been deleted or taken off me.
Well not yet anyway!!:(