Options
no picture on v+box
goonernatalie
Posts: 4,178 Forum Member
✭✭✭
i had my v+box installed today and was enjoying the prgramming but after putting it on standby there is now no picture or sound whatsoever. I know it is something to do with the fact i didnt have a hdmi to dvi converter for my hd tv (i have one now - just bought it) and it could be that the box is set to hdmi when i know it shouldnt be but i have no way of finding that out. On the V+ manual it says you will get no picture if it is wrongly set to hd, but now that this seems to be the case, what can i do? I have tried resetting it about a million times already with no effect.
0
Comments
Erm, try the hd lead. :rolleyes:
CS should be able to talk you through the unlocking of the box back to standard definition(if you get a clever rep) then connect and try again.
If you did this despite not seeing and HDMI picture, then you need to phone CS to get the box reset.
If the box is showing flickering 8888 on the display, then it is broken and needs to be replaced (my first box did this).
I have had three HD boxes so far an thay all do this. All you can do is keep rebooting and after 3-6 times you will get your picture back! You can usually tell if you are in with a chance if you get the boot screen on your HD telly. I am afraid Tlewests/Virgins testing of HDMI compatibility is very poor, and don't mation there engineers!
Cheers
Warby
If you've switched to HD without your leads inserted and pressed TEXT to confirm, your box will stay in HD Mode.
l think there is a front panel way to get back to SD mode.
The HDMI signal is lost on certain tvs, as the time period for hand-shaking, isnt quite right
I put on my V+ box and went to TVdrive to watch some pre-recorded program, within 2 mins of it playing the picture went off and i could hear the sound, so i rebooted the box and now have no picture or sound.
I can see the EPG, and when i switch it off and on the picture appears for a couple of seconds then goes again with no sound!
tried rebooting several times and nothing, unplugged it from the power and still nothing.
now i am getting an engineer out on Saturday, but i am not holding out alot of hope.
if anyone can offer me some help it would be appreciated.
Many Thanks!
Mine went blank, then on, then blank repeatedly this morning, even when playing a recorded programme.
A reset fixed it.
try resetting it back to sd (scart) by front panel detailed by harrymunk
this will give u pics back through the scart, then switch over to HDMI, if necessary
PS - what tv are u using?