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TV entertainment packages have changed

derek39derek39 Posts: 256
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in Sky #1
We just wanted to make you aware of a few changes that we have made to our current TV entertainment packages.
From April 15th, the names of our TV entertainment packages have changed to make them simpler for everyone to understand the differences.

Entertainment pack will now be called Original
Entertainment Extra will now be called Variety
Entertainment Extra+ will now be called Family

Comments

  • DragonQDragonQ Posts: 4,807
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    #2
    Interesting that one needs the "Family" package to get Sky Sports in HD. Not sure what that has to do with family.
  • chenkschenks Posts: 13,231
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    #3
    DragonQ wrote: »
    Interesting that one needs the "Family" package to get Sky Sports in HD. Not sure what that has to do with family.

    incorrect.
    Family package will NOT give you sky sports in HD.
    Family package is/was Entertainment Extra+ which only give you HD for non movies/sports channels.
  • rewindrewind Posts: 2,636
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    #4
    chenks wrote: »
    incorrect.
    Family package will NOT give you sky sports in HD.
    Family package is/was Entertainment Extra+ which only give you HD for non movies/sports channels.

    I think the poster's point was in order to get Sky Sports HD, you need to buy-through Entertainment Extra+ (now called Family). An Original or Variety customer can't get Sky Sports (or Sky Movies) in HD.
  • chenkschenks Posts: 13,231
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    #5
    rewind wrote: »
    I think the poster's point was in order to get Sky Sports HD, you need to buy-through Entertainment Extra+ (now called Family). An Original or Variety customer can't get Sky Sports (or Sky Movies) in HD.

    that's always been the case though, so nothing has changed apart from a marketing name.

    of course as well as the "family" pack, you also need the sports pack, AND the additional premium HD pack on top of that.
  • DWA9ISDWA9IS Posts: 10,557
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    #6
    I think this is another way Sky are trying to integrate HD into the regular packs, in a way that is not immediately obvious that it does include HD!

    The old Family Pack from years ago never included HD and now its the basic level for HD and Box Sets!
  • ocavocav Posts: 2,341
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    #7
    I guess this will help end the threads in the help forums where people think they have EE+ but only have EE
  • chenkschenks Posts: 13,231
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    #8
    ocav wrote: »
    I guess this will help end the threads in the help forums where people think they have EE+ but only have EE

    now they'll think they have Family but only have Variety :D
  • DWA9ISDWA9IS Posts: 10,557
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    #9
    I wonder how long it will be before Sky introduce a new pack to replace both Original and Variety so there is only two packs?
    They could call the new bottom pack Basic which includes the Original pack's channels but with HD in line with them and charge £25 instead of £21.50.
    This way when someone wants to upgrade they will get a new HD box, if they are still on an old SD only box.
    Those on the Original or Variety packs at the time of the change would have to stay where they are unless they change though, unless they have a HD box and then Sky might just do what they did about 4 or 5 years ago and give customers on Original a free upgrade to basic!
    That would put all people with a HD box on the HD swap for Entertainment channels, meaning that they could just permanently do that swap on HD boxes even for those without a TV Sub!
  • Dave-HDave-H Posts: 9,940
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    #10
    "Variety Pack" eh?
    Kellogs will sue!
    :D
  • DWA9ISDWA9IS Posts: 10,557
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    #11
    Dave-H wrote: »
    "Variety Pack" eh?
    Kellogs will sue!
    :D

    lol thats a good one!:D:D:D:D:D:D
  • paul_jtpaul_jt Posts: 219
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    #12
    My package has changed to Variety with Sports HD.

    Never mind the superficial change of name, let us have some choice to ditch the kids and music channels that I never watch!
  • Philip NixonPhilip Nixon Posts: 1,420
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    #13
    paul_jt wrote: »
    My package has changed to Variety with Sports HD.

    Never mind the superficial change of name, let us have some choice to ditch the kids and music channels that I never watch!


    I thought this wasn't allowed and that the minimum was Entertainment extra + (family) to get Sports in HD?
  • DWA9ISDWA9IS Posts: 10,557
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    #14
    Philip Nixon wrote: »
    I thought this wasn't allowed and that the minimum was Entertainment extra + (family) to get Sports in HD?

    he probably has the legacy HD pack and his EE part had just changed to variety thats all
  • DragonQDragonQ Posts: 4,807
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    #15
    lotrjw wrote: »
    he probably has the legacy HD pack and his EE part had just changed to variety thats all
    Indeed. Before EE+ was introduced you could have Sky Sports in HD with just the basic Entertainment pack, saving £5-10pm compared to now.
  • paul_jtpaul_jt Posts: 219
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    #16
    Correct the HD is a legacy pack. Unfortunately the saving now is not £5-10 pm. Less than £2pm compared to a new customer joining today.
  • pjexpjex Posts: 9,378
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    #17
    Orignal with Sports HD Pack for me.
  • Simply GraySimply Gray Posts: 33
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    #18
    Totally confused; no contact from Sky and no idea what I am going to get with the new packages. Waiting to see what I end up with before deciding whether Sky are trying to extort more money out of me for the same service and whether I am going to go or stay.
    Currently I have
    Sky Multiscreen - £11.25
    Variety with Sports & Movies HDYour package has changed name - £67.25
    Sky Go Extra - £5.00
    Sky Go Extra Subscription Discounted - £5.00
    Yours at no extra cost
    Sky 3D FREE
    Sky+ Subscription FREE
  • sodafountainsodafountain Posts: 16,862
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    #19
    Simply Gray wrote: »
    Totally confused; no contact from Sky and no idea what I am going to get with the new packages. Waiting to see what I end up with before deciding whether Sky are trying to extort more money out of me for the same service and whether I am going to go or stay.
    Currently I have
    Sky Multiscreen - £11.25
    Variety with Sports & Movies HDYour package has changed name - £67.25
    Sky Go Extra - £5.00
    Sky Go Extra Subscription Discounted - £5.00
    Yours at no extra cost
    Sky 3D FREE
    Sky+ Subscription FREE

    You get the same as you always got, it is just a name change, who said the packages had changed content?
  • Simply GraySimply Gray Posts: 33
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    #20
    I didn't say the package had changed content specifically just that I'm confused. With my HD subscription and EE (not EE+) I had all available channels, other than Adult & specialist channels, all 3D and HD channels, together with everything else that is available under "Family" but following the package renaming exercise my package has been renamed "Variety", which appears to have a limited number of HD channels compared to "Family" and 3D appears only to be available with "Family".

    I have been having problems with my Sky+HD boxes and have lost access to catch-up and box sets etc. which adds to my confusion, although my standard Sky+HD box (non-WiFi) appears to have had an EPG upgrade in the last couple of days and catch-up, box sets etc. all seem to have re-appeared. My Sky+HD 1TB box (I don't think its the 2TB WiFi version) still hasn't be updated and still doesn't show catch-up, box sets etc.

    To add to my confusion, on its website Sky offers to upgrade me to their "Family package" from just £5 extra a month; if I have everything already why are they offering this?
  • REVUpminsterREVUpminster Posts: 1,289
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    #21
    I have variety plus sky sports. What would I lose if I switched to original plus sky sports and save £10.50 a month. I cannot see any channels that I would miss. In fact I seem to be paying twice for sky sports news..
  • DWA9ISDWA9IS Posts: 10,557
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    #22
    REVUpminster wrote: »
    I have variety plus sky sports. What would I lose if I switched to original plus sky sports and save £10.50 a month. I cannot see any channels that I would miss. In fact I seem to be paying twice for sky sports news..

    no you would only save about £5 by downgrading from Variety to Original, I dont know where you get £10.50 from?
  • REVUpminsterREVUpminster Posts: 1,289
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    #23
    lotrjw wrote: »
    no you would only save about £5 by downgrading from Variety to Original, I dont know where you get £10.50 from?

    I am confusing it with the Family package but I would save £5.50 which I could maybe use for HD. Would that work? I dropped the film channels, which I never watched to save £8 when my broadband went from free to £7.50. I do resent paying for the children's channels and music channels which I hardly ever watch. I would miss the history channels though.
  • DWA9ISDWA9IS Posts: 10,557
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    #24
    REVUpminster wrote: »
    I am confusing it with the Family package but I would save £5.50 which I could maybe use for HD. Would that work? I dropped the film channels, which I never watched to save £8 when my broadband went from free to £7.50. I do resent paying for the children's channels and music channels which I hardly ever watch. I would miss the history channels though.

    If you upgraded to family you would get Entertainment channels in HD, but you would still need the premium HD pack add on (£5.25 extra) to get your sports channels in HD.
    It would be the only route to get the sports channels in HD though so I can see it costing you about £59.25 for Family (£32) + Sports (£22) + Premium HD (£5.25) and comparing that with what you have, Variety (£27) + Sport (£22) which is £49 together as Im sure you already know!
    So for you it would be no different than adding the old HD pack at this point, unless you are content for just entertainment in HD.
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